Lead Esthetician — Luxury Spa Leader & Mentor

OneSpaWorld LLC; North Carolina; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

World-class resort spa

Competitive compensation

Professional development and training

Collaborative team culture

Dynamic hospitality environment

Job summary

OneSpaWorld LLC at Harrah’s Cherokee Casino Resort in Cherokee, NC seeks a Lead Esthetician with a passion for skin care and guest service excellence.

You will lead training of spa technicians, maintain service standards, and deliver results-driven treatments in a luxury spa setting. The role requires an esthetician license, 3–5 years of experience, and the ability to mentor others; evenings/weekends may be required.

Qualifications

• Requires an active Esthetician license.
• 3–5 years of professional esthetics experience.
• Experience in a luxury spa, resort, or hospitality setting preferred.
• Strong knowledge of skincare treatments, waxing, and product retailing.
• Experience training or mentoring other technicians is highly desirable.
• Excellent communication and guest service skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Provide expert skincare and esthetic services to spa guests.
• Train, coach, and mentor estheticians on service protocols and treatment techniques.
• Ensure adherence to spa service standards and sanitation procedures.
• Support onboarding and training programs for new spa technicians.
• Conduct refresher trainings and introduce new spa services.
• Assist the Spa Director with retail performance, service goals, and team development.
• Monitor product inventory and ensure proper use of supplies.
• Participate in technical interviews for new esthetician candidates.
• Support scheduling coordination and team coverage as needed.

Skills

Esthetician license

3–5 years esthetics

Luxury spa experience

Skincare & waxing

Mentoring others

Guest service

MS Office

Job description

OneSpaWorld LLC at Harrah’s Cherokee Casino Resort in Cherokee, NC seeks a Lead Esthetician with a passion for skin care and guest service excellence.

You will lead training of spa technicians, maintain service standards, and deliver results-driven treatments in a luxury spa setting. The role requires an esthetician license, 3–5 years of experience, and the ability to mentor others; evenings/weekends may be required.