Lead Equipment Technician - Maintenance & Repairs

Continental Services; Ridgeland (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health coverage

401(k)

Paid time off

Wellness programs

Additional perks

Job summary

Continental Services is seeking an Equipment Repair & Maintenance Lead in Rochester. The role leads advanced service, maintenance, and repair tasks while guiding technicians, ensuring safety, and optimizing workflow. Monday–Friday shifts, with emphasis on quality and compliance.

The ideal candidate has 3+ years in equipment service, strong diagnostics, and leadership in a technical setting. Valid driver's license and ability to meet DOT standards are required.

Qualifications

• 3+ years of experience in equipment service or maintenance.
• Excellent diagnostic and troubleshooting skills are required.
• Strong leadership and mentoring abilities in a technical team.
• Proficiency with tools, diagnostic equipment, and service software.
• Valid, clean driver’s license and ability to pass a DOT physical.

Responsibilities

• Diagnose and repair complex equipment issues.
• Perform preventive maintenance and ensure compliance with manufacturer specifications.
• Conduct quality checks on completed work.
• Assign tasks and monitor progress of service technicians.
• Mentor and train team members on technical procedures and safety practices.
• Retrain and recertify the techs.
• Serve as the first point of escalation for technical problems.
• Coordinate daily service schedules and prioritize urgent repairs.
• Monitor open service calls to ensure timely closing.
• Ensure timely completion of service orders and accurate documentation.
• Communicate with Account Managers regarding service status, recommendations, and costs.
• Resolve escalated customer concerns professionally.
• Enforce safety protocols and maintain a clean, organized work environment.
• Performs other related duties as assigned.

Skills

Leadership experience

Diagnostics skills

Communication skills

Tools & diagnostics software

Driver's license

Education

High school diploma or equivalent; technical certification preferred

Tools

Diagnostics software

Service tools

Job description

Continental Services is seeking an Equipment Repair & Maintenance Lead in Rochester. The role leads advanced service, maintenance, and repair tasks while guiding technicians, ensuring safety, and optimizing workflow. Monday–Friday shifts, with emphasis on quality and compliance.

The ideal candidate has 3+ years in equipment service, strong diagnostics, and leadership in a technical setting. Valid driver's license and ability to meet DOT standards are required.