Lead, Employee Relations & HR Operations (Aviation)

McGee Air Services; SeaTac, Northern (WA, KY); Hybrid; USD 80,000 - 122,000; Full time

Benefits offered by this job

Stand-by travel privileges with Alaska

Comprehensive medical, dental, vision

401(k) with company match

Company provided life insurance

Performance-based pay opportunities

Generous holiday pay and PTO

Job summary

McGee Air Services is seeking a Manager, Human Resources (Employee Relations) to lead a team of HR professionals focused on employee relations at our 24/7 airport operations. This onsite role in a fast-paced environment involves handling disputes, labor regulations, and strategic HR initiatives to boost engagement and resolve workplace challenges.

The role requires 5+ years in HR/Employee Relations with leadership experience, a Bachelor’s degree or equivalent, and the ability to travel ~25%.

Qualifications

• Bachelor’s degree in HR, Business Management, or related field, or 8 years equivalent combination of education and/or experience.
• 5+ years of business facing HR, Employee Relations, HR Operations experience, with at least 3 years in a leadership role.
• Ability to travel (approximately 25%).
• Must be authorized to work in the U.S.
• Preferred: SHRM-CP, SHRM-SCP, PHR, SPHR.
• Aviation, Transportation, or related industry experience.

Responsibilities

• Serve as trusted advisor to team members and leadership, addressing concerns, grievances and conflicts in a fair and confidential manner.
• Investigate and resolve workplace issues, including team member complaints and misconduct allegations, ensuring appropriate and timely resolutions in a fast pace, 24/7 operation.
• Mediate team member disputes and facilitate communication between team members and management to resolve issues and enhance satisfaction.
• Develop and implement best in class practices and processes to promote effective team member relations to support a positive and welcoming work environment for all.
• Develop and manage a strong partnership with labor union members and their leadership teams while upholding our responsibilities as outlined in the collective bargaining agreement.
• Provide guidance on our labor contract, work closely with union representatives and oversee timely administration of the collective bargaining agreement.
• Conduct labor relations training for leadership to foster productive relationships with our unionized team members.
• Ensure compliance with employment laws, equal employment opportunity (EEO) regulations, and workplace safety standards.
• Maintain up-to-date knowledge of HR laws and regulations, partnering with the HR Compliance Team to implement changes necessary to stay compliant.
• Maintains the strictest confidentiality in all work aspects and ensures continuing data integrity.
• Partner with multiple members of the HR leadership team on employee relations matters or other matters related to employment practices or claims.
• Guide leaders through performance management processes, including performance partnership, disciplinary actions and terminations.
• Actively participate in developing performance improvement plans (PIPs) and corrective actions, aiming to resolve issues or challenges before they escalade.
• Support leadership in fostering a high-performing teams and ensuring conflicts are handled proactively and in the appropriate way to create a best-in‑class operation and experience for all.
• Collaborate with senior leadership on team member engagement strategies, diversity and inclusion initiatives and appropriate workforce planning.
• Positively and gracefully serves operations leaders by offering leadership coaching/mentoring.
• Support and Implement programs to increase team member morale, improve team member retention and increase productivity and team member satisfaction.
• Evaluate and assess employee relations data to identify trends and opportunities for improvement and future strategic initiatives.
• Plays a role in shaping and maintaining the desired organizational culture. This involves fostering values, behaviors, and practices that reflects McGee Air Services core values.
• Develop team capabilities through coaching, mentoring, and by providing regular and meaningful feedback.
• Foster open and honest communication that creates an inclusive, engaging, and high-performance culture thatdemonstratesMcGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.
• Performotherduties asassigned to support McGee’s successful business operation.

Skills

Leadership

Employee relations

HR operations

Communication

Multitasking

Education

Bachelor’s degree OR 8 years experience

High school diploma

Job description

McGee Air Services is seeking a Manager, Human Resources (Employee Relations) to lead a team of HR professionals focused on employee relations at our 24/7 airport operations. This onsite role in a fast-paced environment involves handling disputes, labor regulations, and strategic HR initiatives to boost engagement and resolve workplace challenges.

The role requires 5+ years in HR/Employee Relations with leadership experience, a Bachelor’s degree or equivalent, and the ability to travel ~25%.