(Lead) Emergency Veterinarian

Thrive Pet Healthcare; Frederick (MD); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation (no negative accrual)

Relocation assistance

Health benefits (vision, dental, life insurance)

401k with employer match

Mental health support; 24/7 Lyra Health

8‑weeks paid parental leave

Paid pet adoption leave

Bereavement leave including loss of pet

Annual paid time off

Generous employee pet discounts

Annual CE stipend and dedicated CE PTO

Job summary

Thrive Pet Healthcare in Frederick, MD, is looking for a skilled leader to manage the Emergency & Critical Care Department. You will oversee operations, ensuring excellent patient care and client service while collaborating with specialists. Effective communication and leadership are key to this role.

The position includes competitive compensation, relocation assistance, comprehensive health benefits, and generous paid leave policies. Join us in making a positive impact in veterinary emergency care.

Qualifications

• Experience in emergency services and critical care operations.
• Leadership skills for managing a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure efficient operation of the Emergency & Critical Care Department.
• Troubleshoot organizational issues within the department.
• Assist in the interview and onboarding of new clinicians.

Job description

Practice Overview

At CARE Veterinary Center, we provide 24/7 emergency and specialty care to dogs and cats in the DC metropolitan area and the MD, WV, and PA tri‑state area. We offer Internal Medicine, Surgery, Rehabilitation, and hyperbaric oxygen therapy. Our team includes specialists in surgery, orthopedic surgery, internal medicine, sports medicine, rehabilitation, and pain management. Specialists are available by appointment on weekdays and are always on‑call for emergencies. We also provide 24/7 language interpreters to support our clients and pets during their time in need.

Responsibilities

• Work to ensure the efficient and smooth operation of the Emergency & Critical Care Department to provide optimal patient care and client service.
• Work with the leadership team, critical care specialists, clinicians, and ER staff to provide a positive and supportive working environment.
• Troubleshoot organizational and interpersonal issues within the department and seek assistance from the Hospital Administrator or People Operations department as needed.
• Assist in the implementation of the ER Academy or reintroduction of the internship program to the hospital.
• Assist in the interview, hiring, and onboarding process of emergency clinicians, interns and/or ER Academy applicants.
• Manage the emergency clinician’s schedule.
• Collaborate with the Medical Director and hospital administrator/practice manager to help cover shifts if an Emergency Clinician is unable to work a shift.
• Ensure that the clinicians and medical team within the department maintain medical records in compliance with Pathway standards.
• With the assistance of the Medical Director and Leadership Team, develop forms, templates, and tools necessary for the department to achieve operational efficiency.
• Aid the Medical Director and criticalists in the creation of medical standards and protocols.
• Liaise with the Medical Director, critical care specialists, and the Pathway National Medical Emergency & Critical Care Specialty Director to ensure the highest medical standards are achieved.
• Liaise with the referring veterinarian community to ensure a high level of client and rDVM satisfaction with the services provided by the Emergency & Critical Care Department.
• Interface with the inventory manager, lead technicians, doctor staff, and other personnel to troubleshoot department logistics (inventory stock, equipment maintenance, scheduling, etc.).
• Assist in researching and resolving client complaints and work to solve client service issues when they arise on a shift.
• Interface with the tech leads/Emergency Department Service Technician Manager for the department for technician staffing needs.
• Help design and participate in the training programs for technicians, interns, externs, and ER DVM’s.
• Coordinate with other Department Leads and Specialists to best facilitate interdepartmental collaboration.
• Perform other duties as necessary to promote the growth and success of the Emergency & Critical Department and the Pet Emergency & Specialty Center.

Benefits

• Competitive compensation (no negative accrual).
• Relocation assistance available.
• Health benefits (vision, dental, life insurance).
• 401k with employer match.
• Mental health support; 24/7 Lyra Health.
• 8‑weeks paid parental leave.
• Paid pet adoption leave for a newly adopted pet.
• Bereavement leave to include loss of pet leave.
• Annual paid time off.
• Generous employee pet discounts.
• Annual CE stipend and dedicated CE PTO.