Emergency Director

National Veterinary Associates; City of Oneida (NY); On-site; USD 140,000 - 185,000; Full time

Benefits offered by this job

Uniform allowances

Short and long-term disability

Employee pet discounts

401(k) with company match

Job summary

National Veterinary Associates is seeking an Emergency Director for our new hospital in Hunt Valley, MD. This role involves a balance of clinical and administrative tasks, on a schedule of 2 clinical and 2 admin days weekly. The ideal candidate will have over 5 years of veterinary experience, especially in emergency settings, and will help guide our dedicated team while ensuring exceptional patient care.

The compensation package includes a competitive salary between $140,000 and $185,000, plus potential bonuses. Excellent benefits are provided, including healthcare and professional development opportunities.

Qualifications

• 5+ years veterinary practice experience, preferably in a leadership role.
• Internship training or 2+ years emergency experience in specialty hospitals required.
• Willingness to maintain a mix of clinical and administrative responsibilities.

Responsibilities

• Lead the emergency veterinary team with a focus on high-quality medicine.
• Ensure compliance with federal, state, and local regulations.
• Provide mentoring and coaching to vet staff.

Skills

Emergency surgical experience

Leadership skills

Veterinary practice experience

Client communication

Education

DVM or equivalent degree

Maryland state licensure

DEA and Controlled Substance Licensure

Job description

Pet+ER is interested in adding an Emergency Director to our Emergency and Critical Care team at our beautiful new hospital that opened in Hunt Valley, MD in June 2023. We provide 24-hour emergency and critical care services, partnering with in-house specialty teams in Surgery, Internal Medicine, Oncology, Cardiology, Neurology, Ophthalmology, and Canine Rehabilitation — together providing the highest level of support possible to our patients and their owners.

We have a state-of-the-art ICU with stat case receiving bays, a Canon ultrasound system, high flow oxygen support, critical patient monitoring in the multiple Snyder oxygen kennels, digital radiology, 6-Lead EKG, in-house lab capacity including coagulation and blood gas monitoring. Spacious dedicated ER operating room with Ligasure, GIA, and TA stapling devices. A modernized bright isolation ward, negatively pressurized to prevent air contamination, a separate walk area, windows, runs, and wash tub. 16 slice CT, Hyperbaric oxygen chamber, MRI, and a blood bank coming in late 2025.

Position Overview

The Emergency Director assists the Medical Director and Hospital Director with the organization and direction of clinical operations and administration, assuring high-quality medicine and outstanding client experience. This role is designed to maintain a 75% clinical and 25% administrative split, with a proposed schedule of 2 12‑hour clinical days per week and 2 6‑hour admin days per week. After a 6 months period to become well-established with the team, we are happy to support remote admin shifts.

Qualifications

The ideal candidate will have 5+ years’ veterinary practice experience (leadership preferred), combined with internship training or 2+ years' emergency experience in a specialty hospital setting. DVM (or equivalent) degree, Maryland state licensure, DEA and Controlled Substance Licensure are required.

Clinical duties will include a mixture of triage, receiving, and inpatient care. Our ER doctors routinely cut soft tissue cases that present to ER and we are happy to provide additional surgical training as needed. Clinical shifts will include a mixture of day, swing, overnight, weekend, and holiday coverage. ER surgical experience is required to be considered for this position.

Responsibilities

• Provide leadership and guidance to the emergency veterinary team
• Exemplify and instill in others the Ethos culture and core values at all times
• Assist in ensuring that medicine is delivered in compliance with federal, state and local regulatory agency requirements
• Advise on policies and procedures for best practice clinical operations and efficient use of staff
• Assist the Medical Director and hospital management in addressing client and RDVM medical review needs; investigate, discuss and resolve case reviews
• Assist in the development, implementation and maintenance of procedures and processes that improve operations, workflow, medical quality, client service and charge capture in the hospital
• Assist Medical Director in monitoring client needs/concerns, reviewing medical cases and providing solutions that support both our team members and clients, via phone, email, and in‑person meetings as needed
• Provide clinical mentoring and coaching to veterinarians and technicians
• Support DVM onboarding, relief scheduling, and recruitment
• Provide coaching and feedback via 1:1 meetings with doctors and during shifts as needed
• Review finances (production, labor costs, invoices, discounts, CE compliance, pricing structure)
• Manage doctor and technician team relationships
• Provide technical support for the blood bank
• Assist Medical Director with doctor quarterly and annual reviews
• Partner on intra‑services relationships and needs
• Review equipment needs
• Attend Ethos company trainings and community team events as required

Benefits and Salary

We offer an outstanding benefits and compensation package and encourage professional growth and development. All staff veterinarians receive uniform allowances, short and long‑term disability, employee‑owned pet discounts, opportunities for professional development and continuing education, membership and licensing dues, PLIT, and PTO. All full‑time staff members are also eligible for excellent healthcare benefits including vision and dental, 401(k) with company match, HSA with $750 company contribution per year, and more.

Our compensation model is ProSal, with a base salary range of $140,000 to $185,000 for experienced ER veterinarians, with earning potential of $230,000 to $350,000 when factoring in production. No negative accrual. Our mDVM role also includes an additional administrative stipend of $40,000 to $60,000 depending on leadership experience. Eligible candidates would be considered for relocation stipend and potential signing bonus.

Equal Opportunity Employer

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401(k) with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.