Lead DSP - 2nd Shift Full Time - Christian Hills

Hope Network; Rochester (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental & vision insurance

Concierge medical services

401(k) with company match

Generous PTO

Training & growth opportunities

Tuition reimbursement

Employee Assistance Program

Company-paid life insurance

Job summary

Hope Network is seeking a Lead Direct Care Professional to oversee and support individuals served across settings. You will model person-centered care, promote independence, and ensure adherence to medical, clinical, and behavioral plans.

You’ll mentor new staff, participate in on-call responsibilities, and provide guidance when supervisors are unavailable. This full-time role emphasizes leadership on the 2nd shift with meaningful community impact.

Qualifications

• Must have compassionate and dependable demeanor.
• Good communication and ability to build trust on a team.
• Flexible, patient, and resilient with person-centered approach.

Responsibilities

• Assist with daily living activities and medications.
• Support community outings, transportation, and activities.
• Build positive relationships and encourage independence.
• Help maintain a safe, structured, supportive environment.
• On Call rotation and shift support.

Skills

Compassionate

Team-oriented

Strong communication

Adaptable

Person-centered mindset

Education

High school diploma or equivalent

Job description

Lead DSP | Christian Hills | 2nd Shift Full-Time

Make a real impact—help someone build independence while building a career, you’re proud of.

The Lead Direct Care Professional provides oversight, support, and direct care to individuals served by Hope Network across a variety of settings. This role serves as a leader on shift, modeling person-centered support, promoting independence, and ensuring the implementation of medical, clinical, therapeutic, and behavioral support plans. The Lead Direct Care Professional also mentors, trains, and orients new staff, assists with on-call responsibilities, and provides guidance and support to team members when supervisors are unavailable or off-site.

What You’ll Do

• Assist with daily living (ADLs), personal care, and medications
• Support community outings, transportation, and activities
• Build positive relationships and encourage independence
• Help maintain a safe, structured, and supportive environment
• On Call rotation

What We’re Looking For

• Compassionate, dependable, and team-oriented
• Strong communication and ability to build trust
• Adaptable, patient, and resilient
• Person-centered mindset with respect for individual differences

What You Bring

• High school diploma or equivalent
• Valid driver’s license
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints
• Ability to obtain CPR/First Aid certification

Top Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.