Lead Driver Controls Customer Support Engineer

GE Vernova's Grid Software; Findlay Township (PA); Remote; USD 110,000 - 150,000; Full time

Job summary

A leading company in the energy sector seeks a Lead Driver Controls Customer Support Engineer to join their team in Findlay Township, PA. The role involves providing customer support and maintaining the engineering design of power conversion systems. Ideal candidates will have a strong engineering background and substantial experience in customer-facing roles. Travel is required up to 50% of the time to support interventions and investigations, making strong communication and analytical skills essential.

Benefits

Professional development opportunities

Competitive compensation

Challenging career

Qualifications

• Minimum 15 years experience in power electronics, power conversion, and/or naval power systems.
• Minimum 10 years of site commissioning and intervention support.
• Ability and willingness to travel up to 50% of the time.

Responsibilities

• Interface as the L2 first line of support for customer break downs.
• Willing to travel at short notice to customer sites.
• Implement and foster a culture of safety, quality and value.

Skills

Analytical capability

Attention to detail

Organizational skills

Interpersonal skills

Education

Bachelor’s degree in engineering

Master’s degree in engineering

Tools

GE PC P80i programming environment

Job description

Lead Driver Controls Customer Support Engineer

Join to apply for the Lead Driver Controls Customer Support Engineer role at GE Vernova's Grid Software

Lead Driver Controls Customer Support Engineer

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Join to apply for the Lead Driver Controls Customer Support Engineer role at GE Vernova's Grid Software

Job Description Summary

GE Vernova’s Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.

Job Description Summary

GE Vernova’s Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.

If you are dreaming and passionate to design and/or control Low, Middle and High Voltage Power Electronics converters; which deliver high performance (better than 98% of efficiency) in an environment with condensation risks, with high vibrations (Marinized converters), Shock proved, Arc flash proved; for Industry, Oil and Gaz, Marine or Military application, with accuracy and precision better than the unit percent, and you are willing to push your limits and the technology limits, this is the right opportunity, the right team in a company with culture, ethics and ambitions as GE Vernova.

Job Description

Essential Responsibilities

• Interface as the L2 first line of support for customer break downs.
• Willing to travel at short notice to customer site to support interventions and failure investigations.
• Complete CIR & RCA investigations.
• Implement and foster a culture of safety, quality and value.
• Review detailed technical specifications for the control of large industry, marine and naval power converters that capture customer requirements.
• Maintain ownership of all engineering artifacts associated with specific power converters on projects including software specifications, control specifications, software, control drawings, software, factory acceptance test procedures, and commissioning instructions post delivery.
• Interface with customers to ensure requirements and expectations are understood and achievable.
• Support sales by reviewing new customer requirements and highlighting differences/gaps between those requirements and power converter control capabilities.
• Manage software design process for power converters for specific projects.
• Collaborate with other GE PC businesses to understand power converter technologies and software employed at those factories in order to incorporate into requirements to satisfy customers in North America.
  
  

Qualifications/Requirements

• Bachelor’s degree in engineering
• Minimum of 15 years experience in power electronics, power conversion, and/or naval power systems.
• Minimum of 10 years of site commissioning and intervention support.
• Ability and willingness to travel up to 50% of the time
  
  

Desired Characteristics

• Very strong analytical capability.
• High degree of attention to detail.
• Extremely well organized
• Detailed working knowledge of the GE PC P80i programming environment.
• Have deep domain knowledge of semiconductor devices (Thyristor and transistor based) and their application to large power converters, with an emphasis control theory.
• Deep understanding of the control of voltage source and current sourced power converters
• Master’s degree in engineering from an accredited university.
• Highly motivated and curious engineer that’s not afraid to show initiative
• Excellent communicator able to make the complex seem simple
• Displays strong interpersonal skills and is accessible and approachable.
  
  

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

• This is a remote position
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

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