Lead Dock Operations & Safety Supervisor

Estes Express; Elkton (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Estes Express is seeking a dedicated Dock Supervisor to oversee daily operations at the Elkton, MD service center. You will lead dock staff, manage schedules, and ensure safe, efficient LTL operations in a fast-paced environment.

Strong leadership and communication are essential as you coach and mentor team members and coordinate with management. Responsibilities include enforcing policies, driving KPI attainment, handling paperwork, and maintaining customer communications.

Qualifications

• Requires HS diploma or GED; bachelor degree preferred.
• Prior management, dispatch and dock experience in LTL trucking is required.
• Must know local metropolitan area and be able to hire, coach, and terminate employees.

Responsibilities

• Lead dock employees and direct daily operations.
• Set targets, monitor performance, coach and develop staff.
• Ensure safety and compliance with company policies; maintain KPI reporting.
• Administer portions of the Service Center Business plan.
• Coordinate dock schedules and equipment movement.
• Communicate with customers by phone, fax, or email.
• Ensure paperwork is timely and accurate.

Skills

Leadership

Hiring

Coaching

Team building

Communication

Planning

Computer skills

Work ethic

Safety compliance

Flexibility

Education

High School Diploma / GED

Bachelor's degree preferred

Tools

AS/400

MS Office

Job description

Estes Express is seeking a dedicated Dock Supervisor to oversee daily operations at the Elkton, MD service center. You will lead dock staff, manage schedules, and ensure safe, efficient LTL operations in a fast-paced environment.

Strong leadership and communication are essential as you coach and mentor team members and coordinate with management. Responsibilities include enforcing policies, driving KPI attainment, handling paperwork, and maintaining customer communications.