Lead Dispensary Associate: Patient Education & Inventory

Canopy USA; Columbus (OH); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Full suite of medical, dental, and eye

Pay range: $18.50- $19/hr.

Paid parental leave

401 (k)

Paid Time Off

Short Term and Long-Term Disability

Employee Assistance Program

Employee life insurance and family

Pet insurance

FSA and HSA available

Job summary

Greenleaf Apothecaries, a Canopy USA subsidiary in Columbus, OH, seeks a Lead Dispensary Associate to guide patient interactions, educate customers on medicine, and manage inventory and cash with the Dispensary Manager. The role emphasizes compliance, confidentiality, and strong customer service in a fast-paced retail setting.

The position requires a high school diploma (or equivalent), 2+ years in service industries, and familiarity with POS systems; E‑Verify participation is noted.

Qualifications

• High school diploma or equivalent.
• 2 years post-secondary education in a related field preferred.
• 2+ years’ experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred.
• State mandated background check.
• Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
• Familiarity with history and varieties of medical marijuana preferred but not required.

Responsibilities

• Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures.
• Maintains member records in compliance with State law and Company policy.
• Answers questions about the law and the Company from members and others.
• Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine.
• Assists the Dispensary Manager with inventory and cash management, daily and weekly.
• Maintains a clean, safe, welcoming environment inside and outside the facility.

Skills

Customer service

Multi-tasking

Confidentiality

Communication

Problem solving

Education

High school diploma or equivalent

2 years post-secondary education in related field

Tools

POS systems

Microsoft Word

Excel

Job description

Greenleaf Apothecaries, a Canopy USA subsidiary in Columbus, OH, seeks a Lead Dispensary Associate to guide patient interactions, educate customers on medicine, and manage inventory and cash with the Dispensary Manager. The role emphasizes compliance, confidentiality, and strong customer service in a fast-paced retail setting.

The position requires a high school diploma (or equivalent), 2+ years in service industries, and familiarity with POS systems; E‑Verify participation is noted.