Cannabis Dispensary Specialist: Patient Education

Canopy USA; Solon (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid parental leave

401(k)

Paid Time Off

Disability Insurance

Life Insurance

EAP

Pet Insurance

FSA/HSA

Job summary

Greenleaf Apothecaries LLC The Botanist seeks a Dispensary Associate to educate patients, assist with orders, and manage inventory and cash handling. Face-to-face and phone interactions will be common as you guide patients through product selection and dosage considerations.

You will be cross-trained in order fulfillment, help maintain records, and support a compliant, welcoming dispensary environment. Prior retail or hospitality experience is valued.

Qualifications

• High school diploma or equivalent required.
• 2+ years in a fast-paced client-service industry; hospitality or retail experience preferred.
• Experience operating POS systems and standard office software.
• Familiarity with cannabis products a plus but not required.
• Excellent phone and in-person customer service abilities.
• Capable of handling cash and inventory with accuracy.
• Strong communication and teamwork skills.
• Ability to stay calm under pressure and multi-task.

Responsibilities

• Greet members in person or by phone and manage appointments.
• Maintain member records in compliance with state laws and company policy.
• Answer questions about the law and the company for members and others.
• Assist members in selecting medicine and educate on safe dosage.
• Support Dispensary Manager with inventory and cash management.
• Keep the environment clean, safe, and welcoming.
• Perform additional duties as assigned by the Dispensary Manager.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Multitasking

Reliability

Confidentiality

Proactivity

Education

High school diploma

Tools

POS systems

Microsoft Word

Microsoft Excel

Job description

Greenleaf Apothecaries LLC The Botanist seeks a Dispensary Associate to educate patients, assist with orders, and manage inventory and cash handling. Face-to-face and phone interactions will be common as you guide patients through product selection and dosage considerations.

You will be cross-trained in order fulfillment, help maintain records, and support a compliant, welcoming dispensary environment. Prior retail or hospitality experience is valued.