Lead Dispatcher

LaSalle Intelligent Solutions; Chicago (IL); On-site; USD 72,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

LaSalle Network is seeking a Lead Dispatcher in Chicago to run day-to-day delivery operations. You will schedule and lead a union driver team, coordinate a mixed fleet, and support the rollout of a new ERP and dispatch system this spring with real-time updates and geofencing.

In this role, you will be the operational hub reporting to the CEO, ensuring accurate logs, customer communication, and a focus on ownership and leadership within a lean organization.

Qualifications

• Five+ years of dispatch experience required.
• Manager's mindset: lead drivers and provide direct feedback.
• Experience with ERP and dispatch software; quick to learn new systems.
• Strong recordkeeping and attention to detail.
• Must live close to the Chicago office.
• Experience in building materials or related delivery fleets is a plus.
• DOT familiarity or driving background is a plus.

Responsibilities

• Schedule and manage a driver team day to day; prescheduled deliveries and real-time adjustments.
• Lead drivers with meetings, coaching, and documentation/write-ups.
• Coordinate across a mixed fleet (flatbed, dump, concrete trucks).
• Coordinate with in-house mechanics for road repairs.
• Keep accurate delivery logs and ensure correct invoicing.
• Communicate delivery status and timing to customers.

Skills

Driver leadership

Organization

Attention to detail

Communication

Tools

ERP system

Dispatch software

Job description

Our client, an established Chicago building materials supplier, is looking for a Lead Dispatcher to run day-to-day delivery operations. In a lean, hands-on company, this person is the operational hub: scheduling and leading a union driver team and reporting directly to the CEO. If you want a role with real ownership and a direct line to leadership, this is it.

What's the job?

• Schedule and manage a driver team day to day. Most deliveries are prescheduled, and the rest require real-time scheduling and adjustments
• Lead drivers directly by holding driver meetings, coaching, and handling documentation and write-ups
• Coordinate across a mixed fleet, including flatbed, dump, and concrete trucks
• Work with in-house mechanics when a truck needs a road repair
• Keep accurate delivery logs and make sure orders are invoiced correctly
• Communicate delivery status and timing to customers as needed
• Help roll out a new ERP and dispatch system this spring, including geofencing, real-time status updates, driver phone integration, and e-signature capability

What's needed?

• At least five years of dispatch experience
• A manager's mindset: comfortable leading drivers, giving direct feedback, and working with a union workforce
• Experience with an ERP system and dispatch software, and comfort learning a new one
• Strong recordkeeping and attention to detail
• Must live close to the office in Chicago
• Experience in building materials, construction supply, plumbing or roofing supply, concrete, or a similar delivery-fleet environment is a plus
• DOT familiarity or a driving background is a plus

Key Details

• Compensation: $85,000 base salary
• Location: Chicago, IL
• Schedule: Monday–Friday, 6:30 AM–3:00 PM, with an early start to match the drivers
• Busy Season: March–November, with two Saturdays a month (6:30 AM–11:30 AM) from April–November
• Benefits: Medical, dental, and vision insurance
• Employment Type: Direct Hire

If you're a proactive logistics professional who enjoys coordinating moving parts, leading drivers, and ensuring outstanding customer service, we'd love to hear from you.

LaSalle Network is an Equal Opportunity Employer m/f/d/v.