Dispatcher -Trucking Operations

Voigt’s Bus Service; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Voigts Motor freight Express in Chicago is seeking a dependable Dispatcher to join our trucking division. This full-time daytime role focuses on scheduling, driver and customer communication, paperwork, billing and data entry.

You will help keep day-to-day operations organized and support admin across the operation. Responsibilities include coordinating daily driver schedules, communicating with drivers and customers, maintaining records, invoicing support, and cross-department collaboration as

Qualifications

• Experience in transportation, trucking, logistics, or dispatch preferred.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Comfortable with computers, email, spreadsheets, data entry, and learning transportation software.

Responsibilities

• Coordinate daily driver, equipment, pickup, and delivery schedules.
• Communicate with drivers regarding assignments, schedules, changes, and customer requirements.
• Communicate professionally with customers regarding pickups, deliveries, and service updates.
• Monitor daily operations and help resolve scheduling conflicts, delays, and other service issues.
• Prepare, review, and maintain transportation paperwork and records.
• Collect and verify shipping and delivery documentation.
• Enter load, driver, customer, billing, and other operational information accurately.
• Prepare completed loads and documentation for billing.
• Assist with invoicing and follow up on missing or incomplete paperwork.
• Maintain organized electronic and paper records.
• Coordinate with operations, safety, accounting, maintenance, and other departments as needed.
• Help improve scheduling, communication, documentation, and administrative processes as the division grows.

Skills

Communication

Organization

Multitasking

Data entry

Customer service

Tools

MS Excel

Transportation software

Email/CRM software

Job description

Job Overview

Voigts Motor freight Express is looking for a dependable, organizedDispatcher to join our growing trucking division in Chicago.

This is a full-time daytime position focused onScheduling, driver and customer communication, paperwork, billing and data entry.This isnot a load-board dispatch position. We are looking for someone who can help keep our day-to-day trucking operation organized, communicate effectively with drivers and customers, and support the administrative side of the operation as we continue to grow.

Transportation, trucking, logistics, or dispatch experience is preferred.

What You'll Do

• Coordinate daily driver, equipment, pickup, and delivery schedules
• Communicate with drivers regarding assignments, schedules, changes, and customer requirements
• Communicate professionally with customers regarding pickups, deliveries, and service updates
• Monitor daily operations and help resolve scheduling conflicts, delays, and other service issues
• Prepare, review, and maintain transportation paperwork and records
• Collect and verify shipping and delivery documentation
• Enter load, driver, customer, billing, and other operational information accurately
• Prepare completed loads and documentation for billing
• Assist with invoicing and follow up on missing or incomplete paperwork
• Maintain organized electronic and paper records
• Coordinate with operations, safety, accounting, maintenance, and other departments as needed
• Help improve scheduling, communication, documentation, and administrative processes as the division grows

What We're Looking For

• Transportation, trucking, logistics, or dispatch experiencepreferred
• Strong communication and customer service skills
• Excellent organization and attention to detail
• Comfortable with computers, email, spreadsheets, data entry, and learning transportation software
• Ability to manage multiple priorities in a fast-paced environment
• Ability to adapt when schedules and customer needs change
• Professional and calm approach to problem-solving
• Dependable attendance and follow-through
• Billing, invoicing, or transportation paperwork experience is a plus

Why Join Voigts Motor freight Express?

Voigts Motor freight Express is growing, and we're looking for someone who wants to be part of building a strong, organized trucking operation.This role is a good fit for someone who enjoys transportation but also values a consistent weekday schedule. You'll have an opportunity to work closely with drivers, customers, and other departments while helping us strengthen our processes as the business grows.If you have transportation experience, strong organizational skills, and enjoy keeping people and information moving in the right direction, we'd like to hear from you.