Lead Dispatch Supervisor – Cold Storage (2nd Shift)

NewCold; Atlanta (GA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Supportive environment

Growth opportunities

Impactful work

Innovation in cold storage

Employee well-being

Job summary

NewCold is seeking a Dispatch Supervisor for the 2nd shift (2 pm – 10 pm) to lead outbound shipping in a temperature-controlled warehouse. You will supervise dock activity, staging, loading, and ensure on-time dispatch while upholding safety and cold chain standards.

The ideal candidate has a high school diploma or GED, 3+ years in warehouse operations, and at least 1 year of leadership or dispatch supervision, with experience in frozen environments and WMS.

Qualifications

• High school diploma or GED required.
• 3+ years of warehouse operations experience.
• Minimum 1 year of leadership or dispatch supervision experience.
• Experience in frozen or temperature-controlled warehouse environments required.
• Working knowledge of shipping processes and warehouse management systems (WMS).
• Strong communication and organizational skills.
• Proficiency in Microsoft Office.

Responsibilities

• Supervise daily outbound and dispatch operations including dock activity, staging, and trailer loading.
• Lead and mentor team members through active floor presence and engagement.
• Assign work, monitor productivity, and ensure shipping deadlines are met.
• Coordinate dock scheduling and transportation movements (inbound/outbound).
• Communicate effectively with drivers, carriers, and internal departments.
• Verify product, quantities, documentation, and load accuracy; maintain logs.
• Support audits, inventory checks, and compliance inspections.
• Train and onboard new team members; manage attendance and payroll accuracy.

Skills

Leadership

Communication

Microsoft Office

Education

High School Diploma or GED

Tools

WMS

Microsoft Office

Job description

NewCold is seeking a Dispatch Supervisor for the 2nd shift (2 pm – 10 pm) to lead outbound shipping in a temperature-controlled warehouse. You will supervise dock activity, staging, loading, and ensure on-time dispatch while upholding safety and cold chain standards.

The ideal candidate has a high school diploma or GED, 3+ years in warehouse operations, and at least 1 year of leadership or dispatch supervision, with experience in frozen environments and WMS.