Lead Disaster Restoration Technician

ServiceMaster Dynamic Cleaning; Worcester (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wage plus bonus structure

Medical & Dental Benefits

401K Matching Retirement Plan

Paid Time Off (Vacation, Sick, and Holidays)

Job summary

ServiceMaster Dynamic Cleaning in Worcester, MA, is seeking a skilled technician for disaster restoration. You will supervise a team, ensuring safety and quality during restoration activities and communicating with customers throughout the process.

The ideal candidate must have strong problem-solving abilities, excellent communication skills, and knowledge of the disaster restoration industry. Competitive benefits, including a bonus structure, are offered.

Qualifications

• Must be able to prioritize activities and meet deadlines.
• Valid driver's license and satisfactory driving record.
• Role models customer service expectations with homeowners, adjusters, vendors.

Responsibilities

• Monitors and inspects tasks for restoration jobs.
• Ensures safety and operational standards are followed.
• Supervises technician(s) and ensures job completion.

Skills

Strong problem solving skills

Good verbal and written communication skills

Knowledge of disaster restoration

Ability to prioritize activities

Experience with mobile software

Education

High school graduate or equivalent

Tools

Xactimate (preferred)

Mobile software for data entry

Job description

ServiceMaster Dynamic Cleaning in Worcester, MA, is seeking a skilled technician for disaster restoration. You will supervise a team, ensuring safety and quality during restoration activities and communicating with customers throughout the process.

The ideal candidate must have strong problem-solving abilities, excellent communication skills, and knowledge of the disaster restoration industry. Competitive benefits, including a bonus structure, are offered.