Lead Disaster Restoration Technician

ServiceMaster Clean of Fraser Valley; Mankato (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

ServiceMaster Clean of Fraser Valley is seeking Restoration Technicians in Mankato, MN. The role involves leading disaster restoration efforts and ensuring high-quality service in water and fire damage scenarios. Candidates should possess strong leadership and customer service skills, with a focus on efficiency and professionalism. This pivotal position requires on-call work, making it essential for applicants to be flexible and dedicated.

Qualifications

• Must have a driver's license with a clean driving record.
• Ability to lift a minimum of 50 pounds.
• Experience in a disaster restoration or related field preferred.

Responsibilities

• Perform water mitigation and restoration work in residential and commercial settings.
• Lead other restoration technicians on the job.
• Complete insurance company paperwork on an iPad.

Skills

Customer Service

Team Leadership

Efficiency

Professionalism

Education

High School Diploma

Job description

Restoration Technicians are the key employees responsible for ensuring jobs are finished from start to finish with excellent customer service, efficiency, quality work, and within insurance company guidelines. This is a working position as well as a lead position that may supervise others. On Call and After Hours work is required on a schedule with other lead technicians and will be compensated at higher levels than the base pay.

ServiceMaster of Mankato/Waseca is your local family owned leader in disaster restoration and cleaning services. We are the first choice for most insurance companies in national programs serving Southern Minnesota. Our goal is to provide excellent quality and dependable service to our residential and commercial customers. This job gives you the satisfaction of helping families and businesses in their time of need... whether it is a water, flood, fire, smoke or odor issue, you will be the expert that will assist them in giving them "Peace of Mind". Every day is different and every job is a new opportunity.Job candidates will lead and perform restoration for fire and water damage for area home owners and businesses as well as other responsibilities in restoration and cleaning.

Responsibilities and Duties

This position will include but is not limited to:

- perform water mitigation and restoration work in residential and commercial settings

- will lead other restoration technicians on the job

- will complete insurance company paperwork and digital documentation on an ipad

- will meet insurance company guidelines and timelines as established by each insurance company

- will perform fire/smoke/odor cleaning and mitigation as required

- will complete proper documentation within insurance company guidelines for all fire/smoke/odor jobs

- will perform other cleaning duties (i.e., construction cleaning, mold remediation, carpet and upholstery cleaning, etc.) when part of mitigation or restoration jobs

Qualifications and Skills

Applicantsmustmeet the following qualifications:

- driver's license with a clean driving record

- ability to lift a minimum of 50 pounds

- applicants will undergo a criminal background check

- this business does do random drug testing

- should be able to work independently or work with/lead a team

- will show upon time for every work day with a positive attitude

- willexhibit professionalism, maturity, and the willingness to serve the customer

- will be responsible for completing insurance company electronic data on every job

- on call time is required and will be compensated higher than regular work hours

- have experience in a disaster restoration or related field (preferred but optional)

- possess or have the ability to obtain IICRC certifications (preferred but optional)

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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ServiceMaster Clean is a great place to work! I really enjoy the flexibility of my job - it’s a great fit for my schedule! It’s nice to work for a company that cares about finding me the right hours that are close to where I live. I also take pride in keeping my facility clean and I enjoy knowing the customer is happy with my work. I would highly recommend checking out ServiceMaster Clean!