Lead Director, Program Specialist Services – PA IDD

Supportive Concepts for Families, Inc.; Reading (Berks County); On-site; USD 90,000 - 135,000; Full time

Job summary

Supportive Concepts for Families, Inc. in Pennsylvania is seeking a Director, Program Specialist Services – PA IDD to provide direct supervision, regulatory guidance, and professional development for Pennsylvania Program Specialists in IDD residential programs.

This leadership role focuses on program quality, individual outcomes, compliance, documentation integrity, and building a standardized approach across SCFF with travel across PA.

Qualifications

• Bachelor's degree from an accredited college or university (Master's preferred).
• Must meet or exceed 55 Pa. Code §6400.44 Program Specialist qualification requirements.
• Minimum of five years of progressively responsible experience supporting individuals with intellectual disabilities and/or autism.
• Significant experience within Pennsylvania ODP-funded IDD services.
• Demonstrated experience performing, supervising, auditing, or providing technical oversight of Chapter 6400 Program Specialist functions.
• Strong working knowledge of PA ODP requirements and Chapters 6100 and 6400.

Responsibilities

• Provide direct supervision, coaching, development, and performance management for assigned Pennsylvania Program Specialists.
• Serve as SCFF's internal expert regarding 55 Pa. Code Chapters 6100 and 6400 and applicable PA ODP requirements.
• Establish consistent Program Specialist standards, workflows, expectations, tools, templates, and accountability across programs.
• Monitor Program Specialist caseloads and assignments to ensure regulatory requirements are maintained.
• Maintain oversight of critical Program Specialist timelines, including assessments, individual-plan activities, reviews, revisions, and required documentation.
• Review the quality and completeness of assessments and other Program Specialist documentation.
• Strengthen the connection between assessments, identified needs, individual outcomes, services, implementation, and measurable progress.
• Ensure individual plans are understood and implemented as written throughout the service environment.
• Develop an effective Program Specialist onboarding, orientation, training, and competency program.
• Provide ongoing technical education and coaching to Program Specialists as regulations evolve.
• Conduct routine programmatic and documentation audits to identify risk before it becomes a licensing finding.
• Identify trends, systemic deficiencies, overdue requirements, documentation gaps, and opportunities for improvement.
• Develop corrective-action strategies and monitor sustained compliance.
• Partner with residential operations, nursing, behavioral supports, quality/compliance, learning and development for coordinated support.
• Promote meaningful community integration, relationships, choice, independence, and person-centered practices.
• Build dashboards and management reporting for leadership visibility into caseloads, compliance, deadlines, and risks.
• Develop succession and coverage plans to support during vacancies or transitions.
• Serve as a resource to organizational leadership on complex programmatic and regulatory matters involving Pennsylvania IDD services.

Skills

Leadership

Regulatory knowledge

Program supervision

Communication

Travel readiness

Education

Bachelor's degree

Master's degree preferred

Job description

Supportive Concepts for Families, Inc. in Pennsylvania is seeking a Director, Program Specialist Services – PA IDD to provide direct supervision, regulatory guidance, and professional development for Pennsylvania Program Specialists in IDD residential programs.

This leadership role focuses on program quality, individual outcomes, compliance, documentation integrity, and building a standardized approach across SCFF with travel across PA.