Lead Director, Program Specialist Services – PA IDD

Socket.dev; Reading (Berks County); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Competitive leadership compensation

Medical, dental, and vision coverage

401(k)

Paid time off

Employee Assistance Program

Wellness resources

Employee referrals

Training and professional development

Career advancement opportunities

Opportunity to shape PA IDD services

Job summary

Supportive Concepts for Families, Inc. seeks a Director of Program Specialist Services – PA IDD to lead program specialists across PA IDD services.

This role provides regulatory guidance, audits, and professional development to ensure person-centered outcomes and compliant practice. You will establish standards, drive quality, and collaborate with residential, nursing, and quality teams to support individuals with intellectual disabilities.

Qualifications

• Bachelor's degree from an accredited college or university required; Master’s degree preferred.
• Must meet or exceed applicable 55 Pa. Code §6400.44 Program Specialist qualification requirements.
• Minimum of five years of progressively responsible experience supporting individuals with intellectual disabilities and/or autism.
• Significant experience within Pennsylvania ODP-funded IDD services.
• Demonstrated experience performing, supervising, auditing, or providing technical oversight of Chapter 6400 Program Specialist functions.
• Strong working knowledge of PA ODP requirements and Chapters 6100 and 6400.
• Leadership or supervisory experience with the ability to coach, develop, and hold professional staff accountable.
• Travel to SCFF programs throughout Pennsylvania as organizational needs require.

Responsibilities

• Provide direct supervision, coaching, development, and performance management for assigned Pennsylvania Program Specialists.
• Serve as SCFF's internal expert regarding 55 Pa. Code Chapters 6100 and 6400 and applicable PA ODP requirements.
• Establish consistent Program Specialist standards, workflows, expectations, tools, templates, and accountability across programs.
• Monitor Program Specialist caseloads and assignments to ensure regulatory requirements are maintained.
• Maintain oversight of critical Program Specialist timelines, including assessments, individual-plan activities, reviews, revisions, and required documentation.
• Review the quality and completeness of assessments and other Program Specialist documentation.
• Strengthen the connection between assessments, needs, outcomes, services, and measurable progress.
• Develop an effective Program Specialist onboarding, orientation, training, and competency program.
• Provide ongoing technical education and coaching as regulations evolve.
• Conduct routine programmatic and documentation audits to identify risk.
• Identify trends, deficiencies, and opportunities for improvement.
• Develop corrective-action strategies and monitor compliance.
• Participate in licensing preparation, regulatory reviews, Plans of Correction, and follow-up activities.
• Partner with other disciplines to ensure coordinated support for individuals.
• Promote meaningful community integration and person-centered practices.
• Build dashboards and reporting on caseloads, compliance, deadlines, and risks.
• Develop succession and coverage plans for vacancies.
• Serve as a resource on complex programmatic and regulatory matters.

Skills

Regulatory compliance

Leadership / supervision

Auditing / quality

Coaching & development

55 Pa. Code 6100/6400

Strategic planning

Travel willingness

Communication skills

Education

Bachelor's degree

Master's degree preferred

Job description

Supportive Concepts for Families, Inc. seeks a Director of Program Specialist Services – PA IDD to lead program specialists across PA IDD services.

This role provides regulatory guidance, audits, and professional development to ensure person-centered outcomes and compliant practice. You will establish standards, drive quality, and collaborate with residential, nursing, and quality teams to support individuals with intellectual disabilities.