Lead Direct Support Professional- Dover, DE (35161)

St Johns Community Services; Newark (DE); On-site; USD 60,614,000 - 62,681,000; Full time

Benefits offered by this job

Medical, dental, vision, STD

Retirement plans

Company-paid LTD

Connectivity reimbursements

PTO, vacation & sick time

Flexibility

Family culture

Helping others live their best life

Job summary

St. John’s Community Services in Newark, Delaware is seeking a Lead DSP to manage residential program operations and directly support individuals with disabilities. You will supervise staff, ensure compliant documentation, and assist with billing and coordination of medical appointments.

We value independence, compassionate care, and collaboration across teams to help people live meaningful lives. This full-time position offers comprehensive benefits and a family-oriented culture.

Qualifications

• This role requires basic computer skills to use internal software programs.
• Strong organization and time management abilities are essential to meet goals.
• Ability to collaborate effectively with staff at various levels of the organization.

Responsibilities

• Assist individuals in utilizing public resources and life experiences.
• Train and mentor new employees.
• Monitor daily notes to validate services meet goals.
• Ensure documentation clearly states supports provided.
• Review/approve daily service notes and enter billing.
• Provide staff feedback on note quality and compliance.
• Assist supervisor with timely billing for services.
• Schedule and attend medical appointments and follow physicians' orders.
• Maintain homes to be clean and presentable.
• Encourage independence and provide direct care as needed.
• Transport individuals to activities and appointments.
• Support independence and meaningful social roles.
• Perform direct support duties as per schedule.
• Ensure PSRs are done after every therapy transaction.

Skills

Basic computer skills with internal软件

Organization & time management

Collaborative work with diverse levels

Valid driver’s license with daily use

Pre-employment checks (MVR & BG)

Effective communication

Education

High school diploma or equivalent

Associate degree or 60 credits with 6 months related experience

Experience with individuals with IDD (1 year)

Job description

Job Details

Location: Delaware - Newark, DE 19702
Position Type: Full Time
Salary: $21.50/hr
Job Category: Health Care

About St. John’s Community Services

One of the oldest non‑profit organizations founded in the District of Columbia, St. John’s Community Services (SJCS) is committed to supporting and advocating for people of all abilities. SJCS works to cultivate caring communities to ensure that all people have the opportunity to thrive, and no one is left behind. We support individuals living with intellectual and developmental disabilities as well as adults and children experiencing hunger and homelessness in 4 states and the District of Columbia.

At SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and affirming their individuality, unique strengths, and hopes. Advancing inclusive communities where every person, regardless of circumstances, has the right and opportunity to live their best life is our mission, and our mission is what drives us and is at the heart of our services and programs.

What are we looking for?

We are looking to add a Lead DSP to our team. As the Lead DSP you will be responsible for assisting in managing all operational aspects of a residential program within St. John’s Community Services.

Your overall essential responsibilities will be the following:

• Assist people in utilizing generic public resources and increasing their exposure to general life experiences.
• Participate in training and mentoring new employees.
• Monitor daily notes to validate services and support provided meet identified goals.
• Ensure all documentation captures applicable service definitions and clearly states the supports provided to meet individual goals.
• Review/approve daily service notes and enter service billing as applicable.
• Provide staff feedback on quality and compliance standards of service notes.
• Assist supervisor with timely and accurate billing for services within the program.
• Schedule and attend medical appointments with individuals and follow through with physicians' orders as necessary.
• Maintain work environments consistent with family expectations and ensure homes are clean and presentable.
• Encourage independence in all areas, provide direct care and assistance with personal care when needed.
• Transport individuals to and from work, day activities, school, medical, social and other activities.
• Support individuals to become independent, make decisions, and live a meaningful dignified life with valued social roles (e.g., friend, neighbor, student, employee).
• Perform direct support duties as per the program schedule and/or program need.
• Ensure that PSR’s are done after every transaction in therapy.

Physical and environmental conditions include:

The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, e.g., use of safe workplace practices with office equipment, and/or avoidance of trips and falls.

Other benefits include the following:

• Medical, dental, vision, STD, and other benefits and company contributions.
• Retirement plans.
• Company-paid LTD.
• Connectivity reimbursements (some employees).
• PTO, vacation, and sick time off.
• Flexibility.
• Family culture.
• Helping other people live their best life!

Reasonable accommodation

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Qualifications

This list of responsibilities, skills, efforts, or working conditions associated with this position is not in its entirety as other duties may be assigned and are expected to be followed.

You will catch our eye if you have the following knowledge, skills, and abilities:

• Basic computer skills with the ability to utilize internal software programs.
• Excellent organization and time management skills with the ability to respond effectively in high stress/critical situations.
• Ability to work collaboratively and effectively with people at various levels of the organization.
• Valid Driver’s License with daily access to a privately maintained and insured vehicle.
• Successful completion of the pre-employment process, including motor vehicle record and criminal background checks.

Extra credit will be given if you have the following experience, education, and requirements:

• High school diploma or equivalent.
• Associate degree, or 60 credit hours, and 6 months of related work experience preferred.
• One year of experience working directly with individuals with intellectual disabilities.

All SJCS employees must:

• Obtain a valid health certificate to meet SJCS or current funding authority requirements as required.
• Meet SJCS and the funding authority requirement of criminal background and record checks.