Lead Dining Operations Associate - The Commons

Kennesaw State University; Kennesaw (GA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

13 paid holidays

Tuition waiver

Wellness options

Job summary

Kennesaw State University is seeking a Lead Dining Operations Associate for The Commons in Kennesaw, GA. This full-time role supports daily dining operations, supervisory tasks, and ensuring service quality and safety standards.

Responsibilities include staff training, inventory oversight, and maintaining cleanliness. A HS diploma and 1 year dining experience are required; ServSafe certification and a related degree are preferred. Salary range is $18.00-$19.00 hourly with comprehensive benefits.

Qualifications

• High School diploma or equivalent is required.
• One year of dining related experience is required.
• ServSafe Food Handler Certification is preferred.

Responsibilities

• Oversee assigned staff with execution of work.
• Train employees according to established policies.
• Ensure staff are trained in brand, unit or station standards.
• Assist location supervisor with opening and closing procedures.
• Maintain inventory and place orders that meet standards and health codes.
• Oversee position and break rotations.
• Ensure compliance with food and health safety codes.
• Keep the location clean and compliant.
• Cross-train staff to support all areas.
• May serve food from assigned station or location.

Skills

Interpersonal skills

Teamwork

Communication

Time management

Problem solving

Attention to detail

Customer service

Phone etiquette

Email etiquette

Presentation skills

Microsoft Office

Education

High School diploma or equivalent

Undergraduate or advanced degree in related field

ServSafe Food Handler Certification

Job description

Job Title: Lead Dining Operations Associate - The Commons

Location: Kennesaw, Georgia

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 304956

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Primary Location:

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Secondary Location:

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Assists supervisors and managers with daily tasks for the designated location. Assists with daily operational and service needs, task delegation for the team, customer service needs, food, sanitation and health safety compliance and developing employees.

Responsibilities

KEY RESPONSIBILITIES:

• 1. Assists supervisor with oversight of assigned staff along with execution and monitoring of work
• 2. Trains assigned employees according to established policies and procedures
• 3. Ensures all employees are aware and trained in brand, unit or station standards
• 4. Assists the location supervisor to include opening and closing procedures
• 5. Assists with maintaining and taking inventory and orders supplies as needed that comply with brand and/or station standards, health code and regulations
• 6. Responsible for oversight of position and break rotations
• 7. Ensures compliance with all food and health related safety codes and regulations
• 8. Ensures cleanliness of building, location and/or station.
• 9. Cross-trained of all areas in the given location or building and able to support where needed
• 10. May serve food from assigned station, location, and/or as assigned

Required Qualifications

Educational Requirements

High School diploma or equivalent

Required Experience

One (1) year of dining related experience

Preferred Qualifications

Additional Preferred Qualifications

ServSafe Food Handler Certification

Preferred Educational Qualifications

An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Previous lead or supervisor experience in a retail, food service or restaurant location

Proposed Salary

The salary range for this position is $18.00 to $19.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

• ABILITIES
• Able to maintain a neat and professional appearance
• Able to handle multiple tasks or projects at one time meeting assigned deadlines
• KNOWLEDGE
• Knowledge of food service terminology
• Knowledge of cleaning and sanitation regulations and food handling procedures
• SKILLS
• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
• Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
• Strong attention to detail and follow up skills
• Strong customer service skills and phone and e‑mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel.

Background Check

• Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre‑employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf