Dining Operations Associate

Kennesaw State University; Marietta (GA); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Medical, Dental, Vision

13 paid holidays

Tuition waiver

Job summary

Kennesaw State University is seeking a Food Service Associate at the Marietta campus. Provides general food service duties and ensures a positive guest experience through excellent customer service.

Entry-level role with on-the-job training and opportunities to grow within a large, public university. The position emphasizes greeting customers, maintaining clean work areas, and supporting food service operations onsite in Marietta, GA.

Qualifications

• High school diploma or equivalent.
• On-the-job training provided.
• Previous customer service experience in retail, food service or restaurant location.
• An undergraduate or advanced degree from an accredited institution in a related field.

Responsibilities

• Greet customers and assist guests with entry or needs.
• Restock supplies and operate assigned systems.
• Communicate customer requests to management.
• Maintain awareness of daily menu items and meal plans.
• Maintain a clean, sanitary, and organized work environment.
• Ensure food quality and taste as part of quality control.
• Set up, break down, and clean beverage equipment.
• Cleans and sanitizes tables, chairs and service stations.
• Fulfillment and distribution of mobile orders in a timely manner.
• Supports location leadership with tasks as needed.
• Maintain enthusiastic and positive attitude with guests, leadership and staff.
• May serve food from assigned station or location.

Skills

Interpersonal skills

Initiative

Teamwork

Problem solving

Independent judgment

Organization

Communication

Time management

Presentation skills

Education

High school diploma

Degree in related field (preferred)

Tools

Microsoft Office

Job description

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides general food service-related duties. Ensures a positive guest experience by providing excellent customer service.

Responsibilities

KEY RESPONSIBILITIES:

• Serves as first point of contact, greets customers and assists guests with entry or any other needs
• Utilizes assigned systems and restocks supplies
• Communicates customer requests or concerns to management
• Maintains awareness of daily menu items and meal plans
• Maintains a clean, sanitary and organized work environment at all times
• Ensures food quality, including tasting food for quality control
• Responsible for any of the below job duties as assigned, scheduled and/or based on the needs of the business, including but not limited to:
• Set up, break down, and cleaning of beverage equipment
• Cleans and sanitizes tables, chairs and service stations
• Fulfillment and distribution of mobile orders in a timely manner
• Supports location leadership with tasks as needed
• Maintains an enthusiastic and positive attitude with guests, leadership and staff at all times
• May serve food from assigned station, location, and/or as assigned

Required Qualifications

Educational Requirements

High school diploma or equivalent

Required Experience

None, on the job training provided

Preferred Qualifications

Preferred Educational Qualifications

An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience

Previous customer service experience in retail, food service or restaurant location

Proposed Salary

The salary range for this position is $13.00 to $14.00 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Abilities

Knowledge, Skills, & Abilities

Able to maintain a neat and professional appearance

Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Knowledge of food service terminology

Knowledge of cleaning and sanitation regulations and food handling procedures

Skills

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel.

Background Check

• Standard Enhanced

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf