Lead Digital Product Manager, Authentication, Digital Identity

Jobtailor; Arizona; On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor is seeking a savvy Digital Product Manager to own authentication capabilities in production for our US-based platform. You will drive passkeys, MFA, biometrics, and API integrations from discovery through rollout, balancing security with user experience.

You will partner with engineering, cybersecurity, risk, and design to deliver high-impact authentication solutions, monitor product-health metrics, and communicate progress to senior stakeholders. This role is on-site in Arizona.

Qualifications

• 5+ years of digital product management experience.
• 3+ years with authentication, identity, IAM/CIAM, cybersecurity.
• Experience delivering authentication capabilities from requirements to production.
• Experience partnering with engineering and architecture teams.
• Hands-on experience with passkeys, MFA, biometrics, device trust, tokens, or adaptive authentication.
• Familiarity with APIs, SDKs, CIAM/IAM platforms, and authentication integration patterns.
• Background in financial services or a regulated environment.
• Strong analytical skills using product-health metrics.
• This position is not eligible for Visa sponsorship.

Responsibilities

• Own authentication workstreams from discovery through production implementation.
• Translate strategy into roadmaps, requirements, user journeys, and acceptance criteria.
• Partner with engineering, architecture, and security through design, testing, and production readiness.
• Manage cross-team dependencies, risks, defects, and decisions.
• Drive adoption and measure success post-launch.
• Surface issues early and communicate delivery status to stakeholders.

Skills

Digital Product Management

Authentication Experience

Cross-Functional Collaboration

Risk-Based Authentication

Data Analysis

Tools

FIDO2

WebAuthn

CIAM Platforms

IAM Platforms

Job description

• Own major authentication capabilities or workstreams from discovery through production implementation and optimization
• Translate authentication strategy into detailed roadmaps, requirements, user journeys, acceptance criteria, and measurable outcomes
• Partner with engineering and architecture throughout design, development, testing, implementation, and production readiness
• Manage cross-team dependencies, delivery risks, defects, and implementation decisions
• Drive customer and platform adoption following capability launch
• Use product-health metrics to identify friction and prioritize improvements
• Drive delivery across passkeys/FIDO2/WebAuthn, multi-factor authentication, biometrics, device binding and device trust, token and credential management, adaptive and risk-based authentication, enrollment and recovery, and authentication APIs and SDK integrations
• Partner with cybersecurity, fraud, risk, architecture, and design to satisfy security, customer experience, regulatory, and fraud-control requirements
• Serve as product owner for assigned authentication workstreams
• Lead execution across engineering, architecture, fraud, cybersecurity, risk, design, operations, and digital-channel partners
• Surface dependencies and risks early and drive issues through resolution
• Communicate delivery status, product health, risks, decisions, and outcomes to senior stakeholders
• Recommend improvements to authentication strategy based on delivery experience, customer behavior, data, and technology developments
• Establish and monitor authentication success/failure, adoption, customer friction, abandonment, recovery, fraud effectiveness, and platform reliability metrics
• Analyze customer journeys and production performance to identify opportunities for improvement
• Use data, experimentation, and customer insight to continuously optimize authentication experiences

Requirements

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
• 3+ years of experience with authentication, identity, IAM/CIAM, cybersecurity, or related digital-security products
• Demonstrated experience taking at least one significant authentication or identity capability from requirements/design through production implementation
• Experience partnering directly with engineering and architecture teams to deliver complex technology products
• Hands-on product experience with passkeys/FIDO2/WebAuthn, MFA, biometrics, device trust, authentication tokens, or adaptive authentication
• Working knowledge of authentication and credential lifecycle concepts including enrollment, authentication, recovery, revocation, and replacement
• Experience delivering authentication capabilities across web and/or mobile applications
• Familiarity with APIs, SDKs, CIAM/IAM platforms, and authentication integration patterns
• Experience with risk-based authentication and fraud signals
• Strong experience managing complex cross-functional dependencies
• Background in financial services, fintech, cybersecurity, or another highly regulated environment
• Strong analytical skills and experience using product-health metrics to drive prioritization and decisions
• This position is not eligible for Visa sponsorship

Core Competencies

Demonstrates expertise in managing authentication capabilities from strategy to implementation, with a strong focus on user experience, security, and cross-functional collaboration. Proficient in utilizing product-health metrics to drive improvements and optimize authentication processes.

Highest-signal resume keywords

• Digital Product Management
• Authentication Experience
• Cross-Functional Collaboration
• Risk-Based Authentication
• Data Analysis

ATS Optimization Keywords

Hard Skills

• Authentication Strategy
• Identity Management
• Multi-Factor Authentication
• Biometrics
• Device Trust
• Authentication Tokens
• APIs
• SDKs
• Product Health Metrics
• Customer Journey Analysis

Soft Skills

• Analytical Skills
• Communication
• Problem-Solving
• Stakeholder Management

Industry Keywords

• Cybersecurity
• Fintech
• Regulatory Compliance
• Digital Security

Tools & Technologies

• FIDO2
• WebAuthn
• CIAM Platforms
• IAM Platforms