Wisconsin Kenworth in Menomonie is seeking a Service Foreman - Lead Diesel Technician/Mechanic on 2nd shift. The ideal candidate has a minimum of five years' heavy-duty truck experience and is mechanically inclined to lead shop operations and diagnose complex repairs. You will supervise technicians, coordinate with service, parts, and customers, ensure safety and quality standards, and drive timely work flow and accurate repair orders.
Qualifications
Formal technical school graduate certificate/degree (or equivalent work experience).
Minimum of 5 years heavy duty truck experience including repair orders, diagnosis and maintenance.
Effective written and verbal communication skills.
Ability to obtain a Commercial Driver's License (CDL).
Familiarity with DOS and Windows based computer programs.
Knowledge of warranty guidelines and company policies.
Responsibilities
Assess incoming service jobs and create repair orders with customer signature.
Update and close customer repair orders and document all activities.
Manage billing hours by delegating work to technicians.
Provide leadership and act as a technical resource for staff.
Maintain safety, quality, and customer service standards.
Communicate with customers about status, parts availability, and delays.
Assist technicians and ensure adequate shop resources and supplies.
Skills
Leadership
Communication skills
Mechanically inclined
CDL
Education
Technical school certificate/degree
Tools
DOS & Windows
Job description
Wisconsin Kenworth in Menomonie is seeking a Service Foreman - Lead Diesel Technician/Mechanic on 2nd shift. The ideal candidate has a minimum of five years' heavy-duty truck experience and is mechanically inclined to lead shop operations and diagnose complex repairs. You will supervise technicians, coordinate with service, parts, and customers, ensure safety and quality standards, and drive timely work flow and accurate repair orders.