Lead Desktop Field Technician

Apex Systems; Falls Church (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Apex Systems is hiring a Desktop Tech Lead to oversee a team involved in the migration of systems from Windows 10 to Windows 11. The position requires strong leadership and technical expertise while managing resources effectively. With expected start date of July 7, 2025, candidates should be flexible to potential weekend shifts.

Benefits

401K program with company match

Employee Assistance Program

Supplemental insurance plans

Training and certification opportunities

Discounts on services

Qualifications

• Proven experience in Windows OS migration projects.
• Strong knowledge of Windows 10 and Windows 11 operating systems.
• Familiarity with hardware and software compatibility assessments.

Responsibilities

• Manage resource allocation and ensure optimal utilization of team members.
• Facilitate communication and collaboration among project teams and stakeholders.
• Plan and execute the migration of systems from Windows 10 to Windows 11.

Skills

Windows OS migration

Team leadership

Troubleshooting

Job description

For immediate response, please send to [e-mail]:

• WORD resume, position preference, preferred locations (select 2) and best time to speak!
• Any vacations, doctors appointments, kids activities, etc between July – September
• What hours/days can you NOT work

ABSOLUTE MUST HAVES:

• Authorized to work in the US | Must Have Transportation
• Immunizations (Titers Test, Hep B, TB Screen, Influenza immunization) – we offer service to get these completed
• Ability to pass background check AND Drug Screen

Anticipated Start Date:

• PM’s/Tech Leads : 7/7/2025

Two Shifts: Monday – Friday, 6 AM – 3 PM, 12- 9 PM ( Possible weekend work – Subject to Shift – looking for flexibility in schedules )

Locations: Fairfax, VA | Falls Church, VA | Leesburg, VA | Alexandria, VA | Loudoun, VA | Mt. Vernon, VA

• Desktop Tech Lead x4 OPENINGS: $30/hr.
• Leading a team of 8-10 people
• Hands on desktop experience, hands on keyboard support, upgrade/migration experience,
• Ability to lead a small team, 8-10 people
• Report day to day of team to the PMs, collecting data around attendance/OOO (workforce management)

Responsibilities:

· Manage resource allocation and ensure optimal utilization of team members

· Facilitate communication and collaboration among project teams and stakeholders

· Serve as an escalation point for desktop field technicians Plan and execute the migration of systems from Windows 10 to Windows 11.

• Assess and prepare existing hardware and software for compatibility with Windows 11.
• Troubleshoot and resolve issues related to the Windows 11 upgrade.
• Provide technical support and guidance to end-users during and after the migration.
• Ensure compliance with organizational policies and security standards during the migration.

Qualifications:

• Proven experience in Windows OS migration projects.
• Strong knowledge of Windows 10 and Windows 11 operating systems.
• Familiarity with hardware and software compatibility assessments.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.