Lead Delivery Ops - Market & Retail

PepsiCo; Indio (CA); In loco; USD 111.000 - 185.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus 12%

Paid time off

Medical/Dental/Vision insurance

Retirement plan

Descrizione del lavoro

The Area Delivery Manager role at PepsiCo focuses on applying delivery expertise to achieve area goals, mentor staff, and resolve complex problems with independent analysis. It emphasizes safe, efficient product transport from distribution centers to customers and strong KPI performance across on-time delivery and order accuracy.

Responsibilities include leading delivery operations, documenting processes, optimizing staffing, and ensuring customer satisfaction while aligning with PepsiCo's

Competenze

• Service Driven
• Supervisory Skill
• Methodical
• Managerial Aptitude
• Planning
• Strategic Thinking
• Strategic Planning
• Leadership
• Project Management
• Improvisation
• Microsoft Office
• Collaboration
• Budgeting
• Vehicle Maintenance
• Transportation Planning
• Risk Management
• Fleet Management
• Supply Chain Management
• Influencing
• Warehousing

Mansioni

• This job is a developing subject matter expert in the Delivery/Driving area, influencing stakeholders and applying advanced knowledge to drive achievement of area goals and initiatives; and may mentor and/or oversee associates to guide effective team performance and development.
• Oversees the maintenance of detailed documentation and records for all delivery operations to ensure accuracy and compliance.
• Facilitates the efficient loading and unloading of products at customer locations while implementing best practices.
• Evaluates product conditions regularly to ensure consistent adherence to delivery standards and addresses any issues promptly.
• Leads team members in identifying opportunities to enhance operational efficiency throughout the delivery process.
• Manages staffing resources and schedules strategically to ensure optimal coverage and maximize productivity.
• Provides exemplary customer service to strengthen client relationships and proactively addresses any concerns to enhance satisfaction.
• Oversees the execution of key area processes and initiatives, ensuring methods align with the overall functional and business strategy, exercising flexibility to adapt plans as needed, and mentoring colleagues in techniques, processes, and responsibilities.
• Responsible for the safe, timely, and accurate delivery of PepsiCo products from distribution centers to customer locations.
• Delivery team members play a critical role in executing frontline service, ensuring customer satisfaction through precise order fulfilment, proper handling of product, and adherence to delivery schedules.
• Delivery professionals are essential contributors to the overall success of the go-to-market strategy, supporting sales execution and customer retention. They identify and implement operational improvements, drive standardization across delivery practices, and ensure alignment with key performance indicators (KPIs) such as on-time delivery, order accuracy, and customer feedback.
• At senior levels, this job family also includes frontline leadership and management roles responsible for coaching, performance management, and operational oversight of delivery teams.

Conoscenze

Service Driven

Supervisory Skill

Methodical

Managerial Aptitude

Planning

Strategic Thinking

Strategic Planning

Leadership

Project Management

Improvisation

Microsoft Office

Collaboration

Budgeting

Vehicle Maintenance

Transportation Planning

Risk Management

Fleet Management

Supply Chain Management

Influencing

Warehousing

Descrizione del lavoro

The Area Delivery Manager role at PepsiCo focuses on applying delivery expertise to achieve area goals, mentor staff, and resolve complex problems with independent analysis. It emphasizes safe, efficient product transport from distribution centers to customers and strong KPI performance across on-time delivery and order accuracy.

Responsibilities include leading delivery operations, documenting processes, optimizing staffing, and ensuring customer satisfaction while aligning with PepsiCo's