Lead Data Center Technician (Onsite, 24/7)

UT Southwestern; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

UT Southwestern Medical Center in Dallas, TX seeks a Temporary Data Center Technician III to lead data center ops and address escalations. The role requires four years of relevant experience and leadership abilities, with on-site, 24/7 coverage and occasional travel to remote facilities.

Flexible hours may include nights, weekends, and holidays. The position is 6 months to 1 year, with potential permanent conversion based on performance and business needs.

Qualifications

• Associate's degree in a technical field required.
• 4 years of job-related experience; federal background check may be required.
• Leadership responsibilities experience preferred.
• Willingness to cover shifts and work 24/7 on campus.

Responsibilities

• Monitor and respond to failures related to power, hardware, network, and facilities.
• Analyze system events/alerts and diagnose root causes.
• Use elevated access with careful judgment during remediation.
• Address hardware issues through diagnostics, testing, and re-implementation.
• Manage shipping/receiving and inventory for data center assets.
• Document incidents and respond promptly to outages.
• Assist with wiring and cable installations as per work orders, including fiber/ethernet.
• Plan and execute projects under supervision of Managers/Engineers.
• Develop and audit processes to maintain core data center standards.
• Support rollout of new data center components and services.

Skills

Leadership

Communication

Team collaboration

Data center operations

Education

Associate's Degree in a technical field

Tools

Dynatrace

Datadog

DCIM

Job description

UT Southwestern Medical Center in Dallas, TX seeks a Temporary Data Center Technician III to lead data center ops and address escalations. The role requires four years of relevant experience and leadership abilities, with on-site, 24/7 coverage and occasional travel to remote facilities.

Flexible hours may include nights, weekends, and holidays. The position is 6 months to 1 year, with potential permanent conversion based on performance and business needs.