Lead Data Analytics & AI Strategy

AT&T; Atlanta (GA); Presencial; USD 117.000 - 196.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee Discounts

Descripción de la vacante

AT&T in Atlanta, GA is seeking an experienced Analytics Lead to transform complex datasets into actionable recommendations that influence strategy and customer experience. You will leverage advanced analytics, visualization platforms, and AI-enabled tools to accelerate insight generation and executive decision-making.

This role combines deep analytical expertise with business acumen to solve high-impact customer and operational challenges, leading cross-functional teams and mentoring analysts in

Formación

• 5+ years in analytics, BI, customer analytics, data science, or related fields.
• Experience supporting digital customer experiences and omnichannel analytics.
• Proven ability to present complex insights to executive audiences.
• Experience using AI-enabled tools to improve decision-making and efficiency.
• Experience with large enterprise datasets and cloud-based analytics environments.

Responsabilidades

• Own omnichannel analytics and performance measurement for Billing & Payments.
• Develop measurement frameworks, KPIs, and scorecards to track engagement and outcomes.
• Analyze customer journeys to identify friction points and opportunities.
• Conduct deep-dive analyses to uncover root causes and quantify opportunities.
• Translate findings into concise, executive-ready recommendations.
• Partner with stakeholders to evaluate business cases and measure program success.
• Leverage AI to accelerate insight generation, forecasting, and data validation.
• Create dashboards and visualizations; drive self-service analytics adoption.
• Ensure data quality and govern data across multiple platforms.

Conocimientos

SQL

Power BI

Adobe Analytics

Adobe CJA

Snowflake

Databricks

Python

Statistical modeling

Generative AI

Data visualization

Customer journey analytics

Large-scale data environments

Educación

Bachelor's degree in CS/Stats/Math/Economics/Data Science/Engineering/IS

Descripción del empleo

AT&T in Atlanta, GA is seeking an experienced Analytics Lead to transform complex datasets into actionable recommendations that influence strategy and customer experience. You will leverage advanced analytics, visualization platforms, and AI-enabled tools to accelerate insight generation and executive decision-making.

This role combines deep analytical expertise with business acumen to solve high-impact customer and operational challenges, leading cross-functional teams and mentoring analysts in