Lead D365 Deployment Specialist

Jobtailor; Arizona; On-site; USD 120,000 - 160,000; Full time

Job summary

Caterpillar is seeking an experienced Deployment Lead for Cat Converge to govern end-to-end ERP deployments with System Integrators. You will steer D365 Finance & Operations and CE initiatives, oversee data migration, and drive risk resolution with product and engineering teams.

In this role you’ll ensure adherence to Caterpillar deployment playbooks, lifecycle processes, and governance frameworks while guiding dealers through complex ERP implementations and integrations.

Qualifications

• Experience leading deployments of Dynamics 365 F&O.
• Strong knowledge of Dynamics 365 CE modules.
• Governing System Integrators in large ERP projects.
• Hands-on data migration strategy and validation.
• Experience managing complex, multi-stakeholder delivery environments.
• Deep understanding of D365 architecture and integrations.
• Familiar with ERP deployment lifecycles and governance.
• Experience with Power Platform ALM and Azure services.

Responsibilities

• Lead governance and oversight of SI execution to Cat Converge standards.
• Serve as deployment lead for assigned dealers across lifecycle.
• Identify risks and drive resolution with product and deployment teams.
• Provide deep technical and functional D365 F&O/CE expertise.
• Oversee data migration strategy, execution, and validation.
• Conduct risk assessments and corrective action planning.
• Review SI designs and data migration plans for alignment.
• Drive accountability for delivery commitments and timelines.
• Communicate status, risks, and escalations to stakeholders.
• Capture field feedback to improve Cat Converge solutions.
• Mentor deployment specialists and share best practices.

Skills

D365 F&O deployment

D365 CE modules

Governing System Integrators

ERP data migration

Multi-stakeholder delivery

D365 architecture knowledge

ERP deployment governance

Power Platform ALM

Azure Integration Services

Tools

Power Platform

Azure Integration Services

Job description

Responsibilities

• Lead governance and oversight of System Integrator (SI) execution to ensure adherence to Caterpillar Cat Converge deployment methodology, standards, and playbooks.
• Act as the primary Caterpillar deployment lead for assigned dealers, providing guidance and direction throughout the end-to-end deployment lifecycle.
• Partner with dealers and SIs to identify risks, issues, and gaps early, and drive resolution through the appropriate Caterpillar product, engineering, and deployment teams.
• Provide deep technical and functional expertise in Microsoft Dynamics 365 (F&O and CE) to support solution alignment, troubleshoot issues, and guide decision‑making.
• Oversee and support data migration strategy, execution, and validation, ensuring data integrity and readiness for go-live.
• Conduct and facilitate risk assessments, root cause analysis, and corrective action planning across deployment activities.
• Review SI deliverables (designs, configurations, data migration plans, integrations) to ensure alignment with Caterpillar architectural and business standards.
• Drive accountability with SIs by ensuring delivery commitments, timelines, and quality measures are met.
• Communicate deployment status, risks, and escalations clearly to stakeholders, including dealer leadership and Caterpillar leadership teams.
• Capture and communicate field feedback to product and engineering teams to continuously improve Cat Converge solutions and deployment processes.
• Support continuous improvement of deployment methodologies, tools, and governance frameworks based on lessons learned from active deployments.
• Mentor and guide other deployment specialists, fostering best practices and capability development across the team.

Qualifications

• Proven experience leading deployments of Microsoft Dynamics 365 Finance & Operations (F&O).
• Strong working knowledge of Dynamics 365 Customer Engagement (CE) modules.
• Demonstrated experience working with and governing System Integrators in large‑scale ERP implementations.
• Hands‑on experience with data migration (strategy, tools, validation, cutover) in enterprise ERP deployments.
• Experience in managing complex, multi‑stakeholder delivery environments (customer, SI, and product teams).
• Understands D365 architecture (F&O and CE), including data models, integrations, and extension patterns.
• Reviews and challenges SI design decisions to ensure alignment with Caterpillar standards and best practices.
• Strong understanding of ERP deployment lifecycles, methodologies, and governance frameworks.
• Experience working with Power Platform ALM, Azure Integration Services and data migration/cutover strategy.