Lead Customer Specialist – Retail Leadership

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Dayton (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts on brands

Professional development

Community impact initiatives

Job summary

Chico's Day/Dayton Store Lead Customer Specialist position at KnitWell Group seeks an energetic leader to deliver exceptional, customer-centered service. You will act as Manager on Duty, guiding the team to uphold Chico's culture of hospitality and drive a positive shopping experience.

The role requires 18+ and 1+ year retail experience with flexible hours, including nights and weekends. You will collaborate to drive sales, merchandise the floor, and engage with the local community.

Qualifications

• Must be 18 years or older.
• Retail experience preferred (1+ year).
• Flexible availability including nights, weekends, holidays.

Responsibilities

• Initiate authentic conversations to understand customer needs and provide personalized service.
• Lead the team as Manager on Duty when needed and uphold Chico's hospitality culture.
• Share knowledge of Chico's products to outfit and inspire customers.
• Cultivate long-term customer relationships through proactive outreach and events.
• Maintain a visually inspiring store environment reflecting brand standards.

Skills

Leadership

Customer service

Team collaboration

Communication

Tools

POS system

Cash register

Job description

Chico's Day/Dayton Store Lead Customer Specialist position at KnitWell Group seeks an energetic leader to deliver exceptional, customer-centered service. You will act as Manager on Duty, guiding the team to uphold Chico's culture of hospitality and drive a positive shopping experience.

The role requires 18+ and 1+ year retail experience with flexible hours, including nights and weekends. You will collaborate to drive sales, merchandise the floor, and engage with the local community.