Lead Customer Service Representative

Circle K; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Circle K is seeking a Lead Customer Service Representative in Charlotte, NC. This role involves providing excellent customer service, managing shifts, and leading a fun, motivated team. Ideal candidates will have retail experience and a desire to advance their careers in a fast-paced environment.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career and willingness to learn.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain high standards of service and cleanliness.

Skills

Communication

Customer Care

Teamwork

Sales Skills

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2704838: 9726 Monroe Rd, Charlotte, North Carolina 28270

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

Benefits include:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. The role involves working inside and outside the store to maintain high standards and provide fast, friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks around the store.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish goals
• Coming up with ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Supervising entry-level employees

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to 20 pounds of force
• Bend at the waist with some twisting for up to one hour per shift
• Grasp, reach, and manipulate objects with hands, possibly climbing a ladder

Circle K is an Equal Opportunity Employer and complies with the ADA and all applicable laws. Applicants with disabilities may request reasonable accommodations during the application process.