Lead Customer Service Representative

Circle K; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative in Charlotte, NC. This role involves providing excellent customer service, leading shifts, and ensuring store standards are met. Ideal candidates will have retail experience and a desire for career advancement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation for career advancement and willingness to learn.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store standards.
• Provide fast, friendly service and collaborate with the team.

Skills

Effective communication

Problem-solving

Teamwork

Leadership

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K.

Store 2705100: 9221 Albemarle Rd, Charlotte, North Carolina 28227

Availability - Shift/Days

Flexible Availability

Role Overview

We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, and fun environment with growth opportunities, look no further.

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

Greet customers, operate register, make purchase suggestions, and work with our food program. Lead shifts to gain entry-level management experience. Maintain store standards and provide fast, friendly service. Ensure regular onsite attendance. Collaborate with a fun, energetic team to accomplish daily tasks.

Qualifications

• Selling products and providing excellent customer care
• Effective communication and friendly interaction
• Ability to work quickly while having fun
• Teamwork to meet goals
• Problem-solving and quick thinking
• Leadership and supervision skills

Preferred Experience

• Retail and customer service experience
• Entry-level management experience
• Sales or cashiering experience
• High School Diploma or equivalent
• Motivation for career advancement
• Willingness to learn and enjoy work

Physical Requirements

• Stand/walk up to 8 hours
• Lift/carry up to 30 pounds, occasionally up to 60 pounds
• Push/pull up to 20 pounds
• Bend, twist, grasp, reach, and climb as needed

Circle K is an Equal Opportunity Employer and complies with ADA and local laws. Please inform HR if accommodations are needed.