Lead Customer Service Representative

Circle K; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the convenience store sector is seeking a Lead Customer Service Representative in Charlotte, NC. This role involves managing customer interactions, leading shifts, and providing excellent service in a fast-paced environment. The ideal candidate will have retail experience and a desire to advance their career while enjoying a variety of tasks and a supportive team atmosphere.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Paid Comprehensive Training

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain high standards for store appearance and service.

Skills

Selling products

Excellent customer care

Communication

Teamwork

Problem-solving

Leadership

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

Store 2705105: 4921 E Independence Blvd, Charlotte, North Carolina 28212

Availability - Shift/Days
Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career - look no further.

As a Lead Customer Service Representative, You Will Enjoy

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. You will work in various areas of the store to maintain high standards for appearance and service, and provide fast, friendly service to customers. Regular onsite attendance is expected.

You will interact with many customers daily while working with a fun, energetic team to accomplish daily tasks.

You Are Good At

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish goals
• Problem-solving and offering suggestions
• Leading a team of employees
• Entry-level employee supervision

Great If You Have

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and walk for up to 8 hours
• Lift/carry up to 30 pounds for up to 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Manipulate objects with hands, possibly climb ladders

Circle K is an Equal Opportunity Employer and complies with the ADA and local disability laws. Applicants with disabilities may request accommodations during the application process.