Lead, Customer Experience & Store Operations

Meijer; Wyoming (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Michigan is seeking a dedicated store team member to deliver exceptional customer service and maintain daily operations. You will assist with checkout, stock, and merchandising while upholding Meijer standards and a safe, inclusive work environment.

The role emphasizes teamwork, coaching peers, and contributing to sales goals. Weekly pay, scheduling flexibility, and development opportunities are part of the Meijer Rewards program.

Qualifications

• Passion for customer service and engagement with customers and peers.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and problem-solving abilities.
• Ability to influence others and build rapport with customers.

Responsibilities

• Engage customers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to meet and exceed sales goals.
• Support training and cross-training for staff.
• Assist with department scheduling to boost engagement and store performance.
• Ensure product freshness and adhere to dating policies.
• Guide compliance with food safety and company standards.
• Lead ordering, receiving, stocking, pricing, and displays when applicable.
• Foster a diverse and inclusive environment and uphold Meijer culture.
• Operate cash register and handle cash when needed.
• Operate powered equipment where applicable.
• Participate in inventories to meet goals.

Skills

Customer service

Communication

Teamwork

Influence others

Problem solving

Tools

Cash register

POS system

Job description

Meijer in Michigan is seeking a dedicated store team member to deliver exceptional customer service and maintain daily operations. You will assist with checkout, stock, and merchandising while upholding Meijer standards and a safe, inclusive work environment.

The role emphasizes teamwork, coaching peers, and contributing to sales goals. Weekly pay, scheduling flexibility, and development opportunities are part of the Meijer Rewards program.