Lead Custodian

Williams College; Williamstown (MA); On-site; USD 34,000 - 39,000; Full time

Job summary

Williams College is seeking a Lead Custodian to supervise up to 12 custodial staff, manage work orders, and ensure a clean, safe campus environment in a full-time, year-round role in Williamstown, MA. The position reports to the Custodial Services Manager and requires flexibility for after-hours needs during peak periods.

Responsibilities include supervising daily operations, maintaining equipment, and coordinating with faculty, staff, and students to support living and learning at Williams.

Qualifications

• Ability to lead a team and communicate professionally with faculty, staff, and students.
• Strong customer service and written/spoken communication skills.
• Ability to work independently with good organizational skills and prioritization.
• Basic computer literacy to manage work orders and requests.

Responsibilities

• Direct up to 12 staff in day-to-day custodial operations across campus buildings.
• Manage time off requests, overtime, work orders, and inspections; report issues.
• Perform general cleaning, floor care, and operate vacuums, floor machines, and buffers.
• Handle light maintenance, snow removal, and bed making during seasonal peaks.
• Foster positive working relationships and maintain safety with chemicals and equipment.

Skills

Team leadership

Customer service

Independent work

Basic computer skills

Safety/compliance

Tools

Cleaning equipment

Floor machines

Job description

Williams College is now accepting applications for a Lead Custodian to join the Custodial Services team! This is a full-time (40 hours per week), year-round position, reporting to the Custodial Services Manager. As Lead Custodian, you will help us operate and maintain a safe, beautiful, and sustainable environment for living and learning at Williams. Williams College is committed to building a broadly diverse and inclusive community where members from all backgrounds can live, learn, and thrive.

Responsibilities

• Direct up to 12 staff members in the day-to-day custodial operations of all campus buildings.
• Manage time off requests, monitor overtime, enter work orders, perform building inspections, and report problems.
• Perform general cleaning throughout designated areas on campus, hard and resilient floor care, and operate vacuum cleaners, floor machines, and buffers.
• Carry out light maintenance work, snow shoveling/snow blower operation in the winter, and bed making during the summer conference season.
• Establish and maintain a positive, cooperative working relationship with faculty, staff, and students.
• Maintain a functional awareness of typical workplace hazards, ensuring the proper and safe use of chemicals and equipment.
• Other related duties as assigned.
• Experience in general cleaning, maintenance, carpet, and floor care is highly preferred.

Requirements

• Ability to work effectively within a team environment and interact professionally with faculty, fellow staff members, and students.
• Demonstrated good customer service and communication skills.
• Ability to work independently without close supervision, keep well-organized, and prioritize work effectively.
• Basic knowledge of computers to manage work orders and operational requests.
• Ability to comply with standing instructions provided by operating manuals, safety data sheets, and safety regulations for personal protection regarding equipment and chemical usage.
• Ability to lift and carry heavy objects up to 50 pounds independently and up to 75 pounds with assistance, stand for prolonged periods of time, and work on ladders.
• Ability to utilize wearable equipment and operate cleaning/sanitizing dispensing units.
• Must have the flexibility to work hours dictated by departmental needs, which may include evenings, nights, weekends, holidays, and peak activity periods.
• Experience in general cleaning, maintenance, carpet, and floor care is highly preferred.

Schedule

Monday through Friday from 5:30am to 2:00pm. Schedules are subject to change based on the needs of the department. Overtime, weekends, and holidays may be required as needed.

Pay

This position is eligible for premium pay, including overtime and applicable shift differentials, for work performed during holidays, weekends, emergency snow response, and other qualifying shifts.

Pay ranges from $24.50-$28.00 per hour, commensurate with experience.

ALL employees must have completed an I-9 BEFORE they can begin work.

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.

Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at [phone] or email at [e-mail].

Instructions for Applicants

The mission of Williams College, “to provide the highest quality liberal arts education,” is advanced by the rich variety of backgrounds and experiences that faculty, staff, and students bring to the work that we do together. The college is committed to building and sustaining a learning and working environment where members from all backgrounds can learn, live, and thrive. We are deeply committed to our employees, providing tuition assistance, excellent benefits, and a warm and welcoming professional environment. We are looking for candidates who share our values in prioritizing diversity, equity, and inclusion, and sustainability.

Location

Located in the Berkshires of western Massachusetts, Williams offers a rich academic environment in a beautiful setting. The Berkshires - known as a cultural corridor - are a great place to live, work, and play. With natural beauty, rich history, and top-notch schools, there Berkshires hosts an array of recreational opportunities from world-class museums to hiking trails. The New York Capital Region, Albany International Airport, and Albany-Rensselaer Amtrak Train Station are just an hour away, and Boston and New York City are within a three-hour drive. The college's vibrant 450-acre campus is home to approximately 2,000 students who bring vibrancy to picturesque Williamstown. Many people relocate here for their job at Williams but stay for the community connections that they build. We hope you’ll take some time to explore the resources here and get to know more about our community - the one here on campus as well as the broader communities of Williamstown and the Berkshires.