Lead Crew Technician

ServiceMaster Clean of Fraser Valley; Los Angeles (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading restoration company is seeking a Mitigation Technician to deliver world-class service during emergency situations. This role involves performing critical restoration tasks like water mitigation and ensuring high standards of customer service, while also providing opportunities for cross-training and leadership development.

Benefits

401(k)

Bonus based on performance

Paid time off

Access to health, dental, and vision insurance

Paid training

Referral program

Flex schedule

Leadership development opportunities

Monthly cross-training

Great culture and team dynamic

Qualifications

• No specific degree required but practical experience in restoration is valued.
• Ability to work on a team and assist in high-pressure situations.
• Comfort with manual labor and varied tasks.

Responsibilities

• Perform restoration work after disasters, including water mitigation and mold remediation.
• Maintain equipment and tools, ensuring they are clean and organized.
• Provide exceptional customer service during stressful situations.

Skills

Customer Service

Attention to Detail

Leadership

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Paid time off

Full Time 40hr+ High pay/ Bonus opportunity/ PTO

Reports To: General Manager

What does a Mitigation Technician with Paul Davis do?

• Serve others within your community in their time of need with fire, water, mold and other losses
• Perform restoration work for properties, such as cleanup activities, packing customer’s contents, general on-location cleaning, HVAC cleaning, and deodorization of facilities
• Follow applicable safety rules, regulations, guidelines, policies, and site-specific safety plans when performing cleanup activities and donning protective gear
• Operate routinely used tools and equipment
• Perform routine inspection and preventative maintenance on assigned equipment
• Communicate with management to report project status, updates, issues, or concerns
• Maintain a clean and organized vehicle and clean equipment appearance
• Maintain all job-related reports updated per company guidelines

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training
• Access to health, dental and vision insurance
• Bonus program for performance
• Referral program
• Great culture and team dynamic
• Hourly pay based on experience and certifications

Team Qualifications (Requirements):

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Paid training
• Access to health, dental and vision insurance
• Bonus program for performance
• Referral program
• Great culture and team dynamic
• Hourly pay based on experience and certifications

Role on the Team (Job Responsibilities):

• High-level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked, and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Assist in warehousing and facility-related tasks when necessary.
• You will assist other team members as you see opportunities arise and be a leader for the team when needed.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!