Lead, Credit Collections & Process Improvement

ECS; White (PA); On-site; Full time

Benefits offered by this job

Attractive remuneration

Fringe benefits

Opportunities for professional development

Dynamic work environment

Childcare at headquarters in Zeebrugge

Job summary

A leading logistics firm in Pennsylvania seeks an operational Team Lead Collections to oversee the credit collection team. You will be responsible for managing day-to-day operations, enhancing cash flow, and ensuring smooth case handling in collaboration with Sales and Finance. Ideal candidates will have experience in Collections, strong communication skills, and a hands-on mindset. Join us for an opportunity to lead within a dynamic and nurturing work environment, offering attractive benefits and professional growth.

Qualifications

• Experience in a financial position related to credit control or collections.
• Ambition to move into management roles.
• Ability to communicate effectively and focus on customer satisfaction.
• Familiarity with KPIs and process improvement.

Responsibilities

• Manage and coach the credit collection team.
• Monitor and improve the quality of the collection process.
• Work on process improvements for key performance indicators.
• Serve as the point of contact for escalations.

Skills

Experience in Collections

Management experience

Strong communication skills

Analytical insight

Hands-on mindset

Language skills: Dutch, French, English

Job description

A leading logistics firm in Pennsylvania seeks an operational Team Lead Collections to oversee the credit collection team. You will be responsible for managing day-to-day operations, enhancing cash flow, and ensuring smooth case handling in collaboration with Sales and Finance. Ideal candidates will have experience in Collections, strong communication skills, and a hands-on mindset. Join us for an opportunity to lead within a dynamic and nurturing work environment, offering attractive benefits and professional growth.