Lead Credentialing Program Assistant

US-Department-of-Veterans-Affair; Portland (OR); On-site; USD 55,000 - 70,000; Full time

Job summary

The United States Department of Veterans Affairs seeks a Lead Credentialing Program Assistant to oversee compliance with VHA policies and directives, and to support quality assurance activities across credentialing processes.

Applicants should demonstrate experience with audits, data analysis, and reporting, with a focus on accuracy, process improvement, and teamwork in a healthcare administration setting.

Qualifications

• Experience leading and mentoring a team.
• Providing training, coaching, and team-building.
• Experience conducting internal audits and quality assurance.
• Analyzing program data and presenting findings.
• Managing database entries and reviewing documentation for accuracy.
• Preparing analytical reports and recommendations.

Responsibilities

• Provide oversight and input on compliance with VHA policies and standards.
• Refer to audits and directives from TJC, OIG, GAO as appropriate.
• Prepare and deliver analytical reports and recommendations.
• Manage data and documentation for accuracy and process optimization.

Skills

Team leadership

Training and coaching

Internal audits

Data analysis

Documentation review

Analytical reporting

Job description

The Lead Credentialing Program Assistant serves as the C&P specialist providing oversight and input regarding compliance with VHA policies, directives, memos, notices, The Joint Commission (TJC) standards, recommendations by the Office of Inspector General (OIG) and Government Accountability Office (GAO) and other internal or external auditors and reviewers as appropriate. To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 10/19/2026.

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:

• Experience leading and mentoring a team, including assigning, monitoring, and reviewing work of specialized staff.
• Providing training, coaching, and team-building to foster cohesive and high-performing teams.
• Experience conducting internal audits, reviews, and quality assurance activities within C&P or similar healthcare administration settings.
• Analyzing and interpreting program data, including report card data and audit results, and presenting findings using statistical, graphical, and narrative reports.
• Managing database entries and reviewing documentation for accuracy, compliance, and process optimization.
• Preparing and delivering analytical reports and recommendations in a clear, actionable format.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.