Lead Consumer Trust Policy & Incident Response

Adobe; San Jose (CA); On-site; USD 189,000 - 273,000; Full time

Job summary

Adobe seeks a seasoned leader to drive policy development and manage incident response within its Global Consumer Trust organization. You will coordinate major consumer trust incidents, align cross-functional teams, and translate lessons into scalable policies and processes.

Ideal candidates bring a decade of hands-on experience in trust, risk, and security, with strong judgment and communication skills to influence senior stakeholders and shape enterprise-wide practices.

Qualifications

• Bachelor's or Master's degree in Computer Science, Economics, or a related field.
• Experience in fraud prevention, trust & safety, risk management, or related areas.
• Proven ability to lead cross-functional initiatives and influence senior stakeholders.

Responsibilities

• Lead policy development and incident management within Adobe’s Global Consumer Trust organization.
• Coordinate significant consumer trust incidents across Adobe to assess impact and drive resolution.
• Partner with Fraud Prevention, Product, Engineering, Legal, Security, and other teams to manage incidents.

Skills

Policy development

Incident management

Cross-functional leadership

Stakeholder influence

Education

Bachelor's or Master's degree in CS/ Economics/ related field

Job description

Adobe seeks a seasoned leader to drive policy development and manage incident response within its Global Consumer Trust organization. You will coordinate major consumer trust incidents, align cross-functional teams, and translate lessons into scalable policies and processes.

Ideal candidates bring a decade of hands-on experience in trust, risk, and security, with strong judgment and communication skills to influence senior stakeholders and shape enterprise-wide practices.