Fraud Risk Policy & Strategy Manager

Adobe; San Jose (CA); On-site; USD 162,000 - 234,000; Full time

Job summary

Adobe in San Jose is seeking a Manager, Fraud Risk Management and Strategy to lead policy, governance, and prevention initiatives across the Global Consumer Trust organization. You will partner with Product, Engineering, Legal, and Payments to translate insights into scalable, actionable policies.

This role emphasizes executive communication, influencing senior leaders, and delivering innovative, risk-aware strategies that balance customer trust with business growth.

Qualifications

• Experience developing fraud strategy, policy, governance, or risk management programs within a global technology, SaaS, financial services, or e-commerce organization.
• Deep understanding of fraud prevention principles, emerging fraud trends, and operational challenges in protecting digital experiences.
• Strong analytical skills to transform complex data into actionable insights and executive-level recommendations.
• Ability to influence senior leaders and drive alignment across matrixed organizations without direct authority.
• Experience developing policies, governance frameworks, operating models, and scalable business processes.
• Strong program and project management skills with organizational rigor and execution focus.
• Ability to balance fraud prevention objectives with customer trust, business growth, and efficiency.
• Outstanding communication, storytelling, and presentation skills for executive audiences.
• Creative problem-solving to anticipate risks and develop scalable solutions.
• Experience with fraud analytics, trust and safety operations, or enterprise risk management is highly desirable.

Responsibilities

• Lead fraud policy, strategy, and prevention initiatives as part of Adobe's Global Consumer Trust organization.
• Serve as strategic lead for fraud policy and governance, developing scalable frameworks to protect Adobe and its ecosystem.
• Develop, maintain, and improve fraud policies, standards, and governance models across the business.
• Partner with Product, Engineering, Go-to-Market, Customer Experience, Legal, Payments, and Fraud Operations to identify trends and drive improvements.
• Translate insights into actionable policies, business recommendations, and long-term prevention strategies.
• Drive cross-functional initiatives to improve prevention capabilities through process optimization, tooling, and excellence.
• Establish program objectives, KPIs, and governance to measure effectiveness of prevention initiatives.
• Influence roadmaps by advocating for prevention capabilities that balance customer trust and risk reduction.
• Build executive-level reporting and strategic recommendations on fraud trends and program investment.
• Serve as a trusted advisor on fraud prevention strategy across Adobe.

Skills

Fraud strategy

Policy governance

Risk management

Cross-functional

Analytical skills

Executive communication

Program management

Fraud analytics

Threat intelligence

Stakeholder influence

Job description

Adobe in San Jose is seeking a Manager, Fraud Risk Management and Strategy to lead policy, governance, and prevention initiatives across the Global Consumer Trust organization. You will partner with Product, Engineering, Legal, and Payments to translate insights into scalable, actionable policies.

This role emphasizes executive communication, influencing senior leaders, and delivering innovative, risk-aware strategies that balance customer trust with business growth.