Lead Consultant, ServiceNow

IT Job Board - Tech Jobs Portal in USA; Chantilly (VA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Nüvitek in Chantilly, VA seeks a Lead Consultant, ServiceNow, to drive development and modernization of customer applications in a hybrid, government-contractor setting.

You will work with a team of developers in an Agile environment to deliver low-code solutions on the ServiceNow platform and ensure success for our clients.

Qualifications

• 8+ years of professional experience with ServiceNow in project implementations.
• 6+ years specializing in ITSM, ITOM, HRSD, CMDB, SPM.
• Bachelor's degree in computer science or information systems.

Responsibilities

• Envision, design, and implement new features on the ServiceNow low-code platform based on the prioritized product backlog.
• Lead in an Agile environment to modernize customer applications.
• Build service requests from requirements using workflows and manage data flows.
• Demonstrated experience in ServiceNow development, configuration, and administration, including leading deployments.
• Unit test features and conduct peer reviews of code as needed.
• Participate in Agile meetings: grooming, sprint planning, and retrospectives.
• Deliver client presentations during sprint demos and coordinate cross-team meetings.
• Participate in architectures for digital solutions and accelerators.
• Share knowledge and draft white papers as applicable.
• Create proofs of concept and technical solutions for internal applications.

Skills

ServiceNow development

Agile methodologies

Team leadership

JavaScript programming

Education

Bachelor's degree in computer science / information systems

Tools

Glide API

Business Rules

Client Scripts

UI Policies

Script Includes

Flow Designer

Integration Hub

Service Portal

Job description

Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.

In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

As a Lead Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.

Location: Hybrid: Chantilly, VA (Government/Contractor SCIF) 75% on-site/25% remote

Clearance: Active Top Secret SCI Required

What You Will Do

• Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
• Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
• Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
• Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
• Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed
• Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
• Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
• Participate in implementation architectures for digital solutions, frameworks, and accelerators.
• Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
• Help with building proof of concept, and creating technical solutions for internal application as needed.

What You Will Bring

• Bachelor's degree in computer science, Information Systems, or an equivalent technical field.
• 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
• 6+ years specializing in multiple offerings like major ServiceNow suites (ITSM, ITOM, HRSD, CMDB, SPM)
• Experience with programming languages like JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, Integration Hub, Service Portal, and platform scripting.