Lead Concur Administrator - Travel & Expense

Cengage Group; Newark (NJ); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage Group in the United States is seeking a Concur Administrator to manage SAP Concur Travel & Expense, oversee configuration, and provide ongoing support to Finance, HR, IT, and business teams.

You will own travel and expense workflows, integrate Concur with ERP and payroll, develop reports, train users, and implement policies to ensure compliant, cost-conscious spend. This full-time role requires 5+ years of Concur experience and a collaborative mindset.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or related field.
• Equivalent combination of education and relevant experience will be considered.
• Over 5 years of experience coordinating, managing, or supporting SAP Concur Travel & Expense.
• Strong experience configuring Concur Expense, Concur Travel, and Concur Reporting.

Responsibilities

• Act as the main administrator and technical lead for the SAP Concur Travel & Expense platform.
• Configure and coordinate users, roles, expense categories, forms, workflows, policies, audit rules, travel settings, and reporting structures.
• Coordinate approval workflows and travel policies in alignment with company guidelines and compliance requirements.
• Perform system maintenance, testing, upgrades, and configuration changes following established guidelines.
• Monitor system performance, troubleshoot issues, and optimize configurations to improve efficiency and user experience.
• Maintain integrations between Concur and ERP, HR, payroll, and financial systems, including expense data feeds and payment handling.
• Support corporate card programs, including credit card feeds, reconciliation, clearing procedures, and managing exceptions.
• Build, customize, and maintain reports, dashboards, and analytics within Concur.
• Examine travel and expense spend data to identify trends, uncover compliance risks, and find cost-saving opportunities.
• Explore approaches to optimize travel and expense management through system automation and refinements.
• Act as the primary liaison between business partners and technical teams for Concur-related projects.
• Offer knowledge on travel and expense guidelines, policy formulation, reimbursement procedures, and adherence requirements.

Skills

Concur Administration

Workflow configuration

System troubleshooting

Reporting & analytics

Stakeholder communication

Education

Bachelor's degree in Information Systems

Tools

SAP Concur

ERP systems

Job description

Cengage Group in the United States is seeking a Concur Administrator to manage SAP Concur Travel & Expense, oversee configuration, and provide ongoing support to Finance, HR, IT, and business teams.

You will own travel and expense workflows, integrate Concur with ERP and payroll, develop reports, train users, and implement policies to ensure compliant, cost-conscious spend. This full-time role requires 5+ years of Concur experience and a collaborative mindset.