Lead Concierge Senior Living & Visitor Experience

Kensington Senior Living, Llc; Bethesda (MD); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401(k) Plan

Paid vacation

Employee Assistance Program

Employee Referral Bonus Program

Complimentary meals

Job summary

The Lead Concierge at The Kensington Bethesda will manage reception, greet visitors, handle day-to-day communications, and assist the Business Office Manager with administrative tasks.

This in-person role requires strong verbal skills, teamwork, time management, and proficiency with Word, Excel, Outlook, PowerPoint, and property management systems. Schedule: Tue-Sat, 7:00am–3:00pm; Starting hourly pay $21.75–$25.75 based on experience.

Qualifications

• Must read and write English and follow verbal and written instructions.
• Excellent verbal skills and communication abilities.
• Ability to work in a team-based environment.
• Strong time management and organizational skills.
• Proficient with Word, Excel, Outlook, PowerPoint, and Property Management Systems.

Responsibilities

• Greets visitors and manages day-to-day communications in the reception area.
• Oversees reception scheduling and coordinates coverage for shift changes.
• Answers calls, directs messages, and handles mail and packages.
• Assists with administrative tasks for the Business Office Manager.
• Maintains contact information and organizes logs for residents, staff, and services.
• Supports transportation requests and emergency procedures knowledge.

Skills

Verbal communication

Team player

Time management

Computer skills

Phone system operation

Alarm system knowledge

Education

High school diploma

College degree preferred

Tools

Property Management Systems

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

The Lead Concierge at The Kensington Bethesda will manage reception, greet visitors, handle day-to-day communications, and assist the Business Office Manager with administrative tasks.

This in-person role requires strong verbal skills, teamwork, time management, and proficiency with Word, Excel, Outlook, PowerPoint, and property management systems. Schedule: Tue-Sat, 7:00am–3:00pm; Starting hourly pay $21.75–$25.75 based on experience.