Senior Living Concierge — Guest & Office Support

Kensington Senior Living, Llc; Sierra Madre (CA); On-site; USD 26,000 - 28,000; Part time

Job summary

The Kensington Sierra Madre is seeking a Concierge to welcome visitors, handle day-to-day communications, and assist the Business Office Manager with administrative tasks. The role emphasizes a caring environment and strong teamwork in a senior living community.

It offers a per-diem schedule that may develop into part-time, with duties including mail processing, phone handling, and coordination of transportation, all while maintaining safety procedures and resident logs.

Qualifications

• Excellent verbal skills and communication abilities.
• Ability to work effectively within a team-based environment.
• Strong time management and organizational skills.
• Must have excellent computer skills including Word, Excel, Outlook, Power Point, and Property Management Systems.
• Ability to operate all functions of the property telephone system.
• Knowledge of alarm systems used in the community.

Responsibilities

• Greet visitors and determine the purpose of visits; direct to appropriate party.
• Answer and direct incoming calls; take and distribute messages.
• Manage incoming/outgoing mail and packages; assist with mail/shipping tracking.
• Coordinate transportation requests and follow up for fulfillment.
• Know emergency procedures and act as contact during emergencies.
• Process work requests from residents and staff and follow up.
• Maintain contact/info logs for residents, staff, and emergency contacts.
• Assist with administrative tasks for the Business Office Manager and related systems.
• Attend training courses and engage in professional development.
• Report elder abuse or neglect per policy.

Skills

Verbal communication

Team collaboration

Time management

Phone system operation

Alarm system knowledge

Tools

Word

Excel

Outlook

PowerPoint

Property management system

Job description

The Kensington Sierra Madre is seeking a Concierge to welcome visitors, handle day-to-day communications, and assist the Business Office Manager with administrative tasks. The role emphasizes a caring environment and strong teamwork in a senior living community.

It offers a per-diem schedule that may develop into part-time, with duties including mail processing, phone handling, and coordination of transportation, all while maintaining safety procedures and resident logs.