Concierge - Sat - Wed - [DC- 026]

LASI Security Company, Inc.; Washington (District of Columbia); On-site; USD 27,552 - 28,929; Full time

Job summary

Guardian Security Services is seeking an experienced Concierge for luxury communities in Washington, DC. You will provide excellent member service at the front desk, maintain professional relationships, and support the daily operations of the building.

Candidate should be outgoing and professional, with strong problem-solving skills. Pay rate is $20.00–$21.00 per hour, with weekend and varied shifts (Saturday-Sunday 7:00am-3:00pm and Mon-Wed 3:00pm-11:00pm).

Qualifications

• Prior residential concierge experience.
• Excellent written and oral communication skills.
• Must be computer literate to submit reports and logs.
• Neat, professional appearance with strong customer service.
• Detail oriented with multi-tasking ability.
• Knowledge of local area, attractions, and transportation services.
• Flexible with weekend schedules and around-the-clock coverage.

Responsibilities

• Provide excellent member service and maintain strong professional relationships.
• Run front desk efficiently and handle guest inquiries.
• Submit reports and maintain logs using computer systems.
• Coordinate with building staff and manage signage as needed.

Skills

Concierge experience

Customer service

Communication skills

Computer literacy

Attention to detail

Flexibility with shifts

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20011 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 / hr - $21.00 / hr

Schedule and shift: Saturday and Sunday (7:00am - 3:00pm) + Monday through Wednesday (3:00pm - 11:00pm)

Qualifications/Requirements

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.
• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.