Lead Computer Repair Technician

Csat Solutions; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

CSAT Solutions LP seeks a Computer Repair Lead to oversee a repair group, guide tasks, and ensure quality. You will monitor output, mentor teammates, and maintain tool inventories while following documented procedures in a fast-paced environment.

Ideal candidates have 2+ years repairing or troubleshooting computers or electronics, strong hardware knowledge, and experience with hand tools. ISO 9001 emphasis and teamwork are essential in this role.

Qualifications

• High school diploma or equivalent required.
• 2+ years leading others preferred.
• 2+ years repairing or troubleshooting computers/electronics.
• Intermediate knowledge of computer hardware.
• Experience using hand power tools required.
• Proficient English oral and written communication.
• Basic Excel knowledge and ability to document work.
• Ability to follow procedures and work in a team.

Responsibilities

• Provide work instructions to the team.
• Monitor group output against performance expectations.
• Provide feedback to supervisor on performance and policy compliance.
• Assist team members with tasks and training as needed.
• Learn and apply new processes and procedures.
• Inventory repair line tools daily and place orders as needed.
• Audit processes and report findings to manager.
• Communicate status of units in repair to manager.
• Ensure adherence to quality systems and ISO 9001 requirements.
• May diagnose customer-reported problems and perform other duties.

Skills

Team leadership

Troubleshooting electronics

Computer hardware knowledge

Power tools experience

Excel basics

Written communication

Education

High school diploma or equivalent

Computer training diploma or 2-year degree in related field

Tools

Hand tools

Job description

CSAT Solutions LP seeks a Computer Repair Lead to oversee a repair group, guide tasks, and ensure quality. You will monitor output, mentor teammates, and maintain tool inventories while following documented procedures in a fast-paced environment.

Ideal candidates have 2+ years repairing or troubleshooting computers or electronics, strong hardware knowledge, and experience with hand tools. ISO 9001 emphasis and teamwork are essential in this role.