Lead Communication Tech 100% Traveler

IES Communications; Tempe (AZ); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

401(k) plan with employer contribution match

Paid time off

Health insurance

Dental and vision coverage

Job summary

IES Communications is seeking a Lead Communication Tech in Tempe, Arizona, to oversee voice and data installation projects. The successful candidate will act as the on-site coordinator, ensuring all jobs are completed according to quality and safety requirements.

Responsibilities include leading project crews, coordinating with management, and executing quality checks. Ideal candidates possess a minimum of 3 years in telecommunications, strong problem-solving skills, and proficiency in tools needed for installation.

Benefits include competitive pay of $28.00–$30.00 per hour and full health coverage following 30 days of employment.

Qualifications

• Minimum of 3 years experience in telecommunications or related technical field.
• Minimum of 6 months supervisory and/or managerial experience.
• Proficiency with listed tools.

Responsibilities

• Lead project crews and ensure adherence to safety and quality guidelines.
• Coordinate with Project Manager for productivity and job completion.
• Perform quality checks and troubleshoot technical issues.

Skills

Leadership skills

Technical knowledge in telecommunications

Problem-solving skills

Proficiency in Microsoft Office

Education

High School diploma or GED

BICSI Certification

Tools

Basic Hand Tools

Fiber termination tools

Job description

Full benefits available after 30 days of employment. Full-time, direct hire position. Must be willing to travel 100% full time.

Job Summary

The Lead Communication Tech will act as the on-site coordinator and crew supervisor for voice and data installation projects, ensuring job completion according to company and customer quality and safety requirements while supervising staff efficiency.

Job Duties and Responsibilities

1. Consistently lead major project crews; assume responsibility for effective performance, provide necessary training, and ensure adherence to safety and quality guidelines. Hold weekly safety meetings.
2. Coordinate with Project Manager to ensure productivity, job completion, and compliance with project budget.
3. Fully complete all IES commercial and project paperwork accurately and on time, including timesheets, material transfers, work orders, change orders, tool transfers, and other required documentation.
4. Perform quality checks; coordinate moves and cut sheets for voice and data cross‑connects; prepare red‑lined as‑built drawings.
5. Serve as main on‑site customer contact for questions and/or concerns; attend facility and construction meetings when required.
6. Perform work consistently demonstrating detailed technical knowledge; troubleshoot and resolve technical issues as they arise.
7. Other responsibilities as assigned.

Tools

Basic Hand Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight and gloves. Trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt‑ohmmeter, 4‑pair continuity tester and 5‑gang punch tool.

Physical and Mental Requirements

• Must be self‑motivated, positive, professional, and help create, develop and implement project process improvement(s).
• Must promote the company culture and mission to all employees, vendors, clients, and business partners.
• Must act as the company liaison for interface with customer representative(s).
• Must possess proven problem‑solving skills, critical thinking skills, and the ability to read, write and give oral presentations.
• Must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds, and move up to 75 pounds.
• Must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
• Must be able to travel within the branch territory and/or regional territory as needed.

Education, Certification, License, and Skill Requirements

• High School diploma or GED equivalency.
• Minimum of 3 years experience in telecommunications or related technical field.
• Experience terminating fiber.
• Minimum of 6 months supervisory and/or managerial experience.
• Proficiency with listed tools.
• Proven skill level to interpret blueprints and other project documents, including specifications, reporting, and quality requirements.
• Knowledge of universal communications color codes.
• Proficient with Microsoft Office (Word, Excel, and MS Project).
• Meet company minimum driving standards.
• BICSI Certification preferred.

Benefits

• Competitive pay, $28.00–$30.00 per hour.
• 401(k) plan with employer contribution match.
• Paid time off.
• Health insurance (medical, prescription, short‑term disability, etc.).
• Dental and vision coverage.
• Optional long‑term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

Equal Employment Opportunity Statement

IES is an Equal Employment Opportunity Employer. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, disability, and protected veteran status. The company provides reasonable accommodations for qualified individuals with disabilities. IES participates in E‑Verify and complies with all applicable laws.