Lead Common Area Attendant

Latour Hotels & Resorts, Inc.; Futch Beach (SC); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Travel club membership

Discounted stays at resorts

Discounts on travel expenses (airfare,

Medical, dental, vision (benefits)

401(k) with company match

ESOP

Job summary

Latour Hotels & Resorts, Inc. is seeking a Lead Common Area to supervise resort common areas and staff, ensuring daily cleanliness and safety standards. The role supports Inspectors, Room Attendants, and Laundry as needed to maintain guest satisfaction.

The position emphasizes hands-on cleaning, supply management, and coordination with maintenance to keep public areas pristine and inviting for owners and guests alike.

Qualifications

• At least one year of experience in a customer-facing role
• Knowledge of cleaning standards and safety best practices is preferred
• Ability to operate cleaning equipment and handle supplies safely

Responsibilities

• Oversee common areas and staff assignments
• Keep front desk area neat and stocked
• Assist Laundry with linens and supplies
• Move linens and cleaning supplies with carts
• Report damages or theft to supervisors
• Support Guest Room Attendants when needed
• Coordinate with maintenance for repairs
• Maintain cleanliness of rugs, carpets, and upholstery

Skills

Customer service

Detail oriented

Organization

Interpersonal skills

Adaptability

Accountability

Safety awareness

Team collaboration

Professionalism

Education

High school diploma or GED

Job description

What's In It for You?Competitive pay based on experience!We offer membership to our travel club as a benefit to every employee after their first few months. This includes:Access to deeply discounted stays at our resortsAccess to discounted stays at partner resorts and hotelsDiscounts on other travel-related expenses, such as airfare and car rentalFull-time employees can also look forward to a more comprehensive benefit plan, including medical, dental, vision, company-paid life insurance, 401(k) with company match, and additional voluntary benefits. Ocean Club is managed by LaTour Hotels & Resorts, Inc. As an ESOP (Employee Stock Ownership Plan) company, our employees are invested in the company's success — when the company succeeds, you succeed.Position SummaryThe Lead Common Area oversees the common area duties for the property and ensures all tasks and checklists for the property are completed daily. This role assists and supports the Inspectors, Room Attendants, and Laundry staff in meeting quality and timeliness standards for guest rooms and the resort's common areas, and also performs the duties of a Common Area Attendant as needed. Responsibilities include a combination of light-to-moderate cleaning duties to maintain resort grounds and buildings in a clean and orderly manner, such as making beds, replenishing linens, picking up trash in the parking lot, sweeping stairwells, cleaning rooms and hallways, and vacuuming. The Lead Common Area provides the very best service to ensure owners and guests have a positive vacation experience.Essential FunctionsOversee common areas of the property and the staff assigned to clean them.Ensure the front desk area is always neat and fully stocked.Assist the Laundry Attendant with washing, drying, and folding all hotel linens.Carry linens, towels, toilet items, and cleaning supplies using wheeled carts.Disinfect equipment and supplies using germicides or steam-operated sterilizers.Empty wastebaskets and ashtrays, and transport trash and waste to disposal areas.Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.Clean rugs, carpets, upholstered furniture, and draperies using vacuum cleaners and shampooers.Dust and polish furniture and equipment.Keep storage areas and carts well-stocked, clean, and tidy.Hang draperies and dust window blinds.Request repair services and coordinate with repair workers as needed.Maintain the parking lot, stairwells, and hallways.Sort, count, and mark clean linens, and store them in linen closets.Run errands, such as taking laundry to the cleaners.Other FunctionsThe Lead Common Area may also:Perform other duties as needed to ensure the smooth operation of the property.Perform the duties of a Guest Room Attendant if needed.Assist Laundry with folding linens, stain treatment, and loading washers and dryers.Assist the Front of House as needed with guest check-in and guest check-out.Strip all vacant rooms of bed linen and towels.Remove debris from driveways, garages, and swimming pool areas.Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.Education/CredentialsA high school diploma or GED is preferred.ExperienceAt least one year of experience in a position that interacts with customers is required, preferably within a hospitality organization.Core CompetenciesAccountability: Ability to accept responsibility and account for one's actions.Adaptability: Ability to adapt to change in the workplace.Customer Oriented: Ability to take care of customers' needs while following company procedures.Enthusiastic: Ability to bring energy to the performance of a task.Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.Interpersonal: Ability to get along well with a variety of personalities and individuals.Responsible: Ability to be held accountable or answerable for one's conduct.Safety Awareness: Ability to identify and correct conditions that affect employee safety.Tolerance: Ability to work successfully with a variety of people without making judgments.Knowledge & SkillsActive Listening: Ability to actively attend to, convey, and understand the comments and questions of others.Detail Oriented: Ability to pay close attention to the details of a project or task, no matter how small.Organization: Ability to work in a structured, methodical, and disciplined manner.Friendliness: Ability to exhibit a cheerful, pleasant demeanor toward others..Physical RequirementsKey to activity frequency ratings used in the tables below:N – Not ApplicableActivity is not applicable to this occupation.O – OccasionallyRequired up to 33% of the time (0–2.5+ hrs/day).F – FrequentlyRequired 33%–66% of the time (2.5–5.5+ hrs/day).C – ConstantlyRequired more than 66% of the time (5.5+ hrs/day).General Physical DemandsActivityFrequencyStandCWalkCSitNHandling/FingeringCReach OutwardCReach Above ShoulderCClimbFCrawlFSquat or KneelCBendCLift/CarryWeightFrequency10 lbs. or lessC11–20 lbs.O21–50 lbs.N51–100 lbs.NOver 100 lbs.NPush/PullWeightFrequency12 lbs. or lessF13–25 lbs.F26–40 lbs.F41–100 lbs.NWork EnvironmentThe Common Area Lead works on resort property. This position requires the regular use of cleaning chemicals and cleaning equipment that may produce strong odors. The schedule includes some holidays and weekends.Additional InformationReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The duties and responsibilities listed above are not exhaustive and may be supplemented or modified as business needs require.