Lead Commercial Service Technician

M.C. Dean; Charlotte (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Electrical Service / UPS Installation Systems Technician to join their dynamic team. This role involves hands-on electrical installations, UPS servicing, and troubleshooting across various locations in the U.S. With a commitment to customer satisfaction and quality, the company fosters a supportive culture and offers extensive training. Ideal candidates will have extensive experience in the electrical service industry and a passion for safety and quality work. Join a team that values innovation and excellence in service delivery.

Benefits

Competitive Salary

Comprehensive Health Insurance

Paid Time Off

Tuition Reimbursement

401(k)

Military Reserve Pay Offset

Paid Maternity Leave

Qualifications

• 8+ years in electrical service industry, including UPS installation.
• Journeyman's license or relevant certifications preferred.

Responsibilities

• Install and maintain electrical systems and UPS units.
• Troubleshoot electrical issues and ensure safety standards.
• Travel across the U.S. for service calls and installations.

Skills

Electrical Installations

UPS Servicing

Troubleshooting

Electrical Tools Knowledge

Safety Standards Compliance

Education

High School Diploma or GED

Tools

Electrical Testing Equipment

Smart Devices

Job description

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by how engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

Responsibilities

The selected candidate will work as an Electrical Service / UPS Installation Systems Technician for M.C. Dean's Service & National Accounts Group. This group operates 24/7/365 to support our customers and is known for providing The Ultimate Customer Experience. We offer world-class support and training, fostering a family-oriented culture focused on customer satisfaction, quality, and safety.

This regional service position requires regular travel across the United States. Responsibilities include electrical installations, UPS servicing, troubleshooting, and resolving electrical problems professionally and safely. The candidate must maintain a professional appearance at all times.

• Assembling, installing, testing, and maintaining electrical or electronic wiring, conduit, cable, equipment, components, and devices according to blueprints, plans, and codes.
• Installing, testing, troubleshooting, and maintaining EMS systems, smart breakers, electronic controls, panels, sensors, and components.
• Inspecting sites and studying work orders, plans, and manuals to determine materials and procedures.
• Testing electrical systems and circuits using appropriate devices.
• Diagnosing malfunctions and correcting issues using test equipment and hand tools.
• Training and directing workers in electrical installations and repairs.
• This position involves approximately 60% travel across the U.S. at various locations.

Qualifications

• HS diploma/GED with at least 8+ years of experience in the electrical service industry, including UPS system installation.

Candidate Expectations:

• Pass a background check and drug test.
• Possess an acceptable driving record; may require use of a company vehicle.
• Excellent knowledge of electrical tools and testing equipment.
• Comfortable using smart devices and web-based applications.
• Committed to high-quality work and safety standards.
• Wear OSHA-approved clothing, including boots and shirts covering shoulders.
• Reliable attendance and teamwork skills.

Desired Qualifications:

• Journeyman's license or equivalent.
• Relevant certifications (e.g., Lift and Aerial Training, NFPA 70E, OSHA 30).
• UPS installation experience.

Benefits:

• Competitive salary and comprehensive health insurance.
• Paid time off, tuition reimbursement, 401(k), military reserve pay offset, paid maternity leave.

Abilities:

• Lift at least 100 pounds; work at heights up to 60 feet.
• Climb ladders and scaffolds safely.
• Physically capable of walking, climbing, lifting, and other routine movements.
• Good vision and hearing; ability to communicate effectively in English.
• Recognize problems and apply general rules to solve them.