Lead Commercial Roofing Service Superintendent

Tecta America Commercial Roofing; Somerville (NJ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Job summary

Pieros Construction Co., a Tecta America company, seeks a Service Superintendent for our Somerville, NJ shop. You will lead daily commercial roofing service operations, supervise technicians, manage work orders and schedules, and ensure safety and quality to complete projects on time and within budget.

This role serves as liaison between the Service Manager, customers, and field teams, coordinating dispatch and communications, monitoring progress, and maintaining strong client relationships.

Qualifications

• High School Diploma or GED required.
• Minimum of 8 years of commercial roofing experience.
• Minimum of 3 years in a Superintendent, Foreman, or leadership role.
• Experience managing multiple crews and service projects simultaneously.
• Valid State Driver's License with acceptable driving record.

Responsibilities

• Lead, supervise, and support Service Technicians and field personnel.
• Manage daily service operations, including repairs, maintenance, emergency service calls, and warranty work.
• Oversee service tickets and active projects to ensure timely completion, labor efficiency, material control, and budget adherence.
• Coordinate workforce scheduling and dispatch activities to maximize productivity.
• Ensure all open service tickets are scheduled, tracked, and completed in a timely manner.
• Conduct regular field visits and jobsite inspections to monitor work progress and resolve issues.
• Schedule service work directly with customers and maintain professional client relationships.
• Serve as a primary point of contact between field personnel, customers, and the Service Manager.
• Communicate job status, delays, material needs, and project updates clearly and effectively.
• Address customer concerns and ensure service expectations are met or exceeded.

Skills

Leadership

Crew supervision

Scheduling

Safety compliance

Customer communication

Education

High School Diploma or GED

Job description

Pieros Construction Co., a Tecta America company, seeks a Service Superintendent for our Somerville, NJ shop. You will lead daily commercial roofing service operations, supervise technicians, manage work orders and schedules, and ensure safety and quality to complete projects on time and within budget.

This role serves as liaison between the Service Manager, customers, and field teams, coordinating dispatch and communications, monitoring progress, and maintaining strong client relationships.