Lead Coffeehouse Shift Supervisor: Craft & Community

Starbucks Corp.; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Paid parental leave

Job summary

Starbucks Coffee Company in Albuquerque, NM is seeking a shift supervisor to lead a team and ensure quality beverages and food while maintaining a welcoming store environment for the community.

You will coach staff, uphold store standards, and provide exceptional customer service during flexible hours, including mornings, evenings, weekends, and holidays. Previous customer-facing experience is required.

Qualifications

• Six months minimum experience in a role requiring constant interaction with customers.
• Experience delegating tasks and coordinating duties of a team.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Prepare and coach the preparation of food and beverages to standard recipes.
• Maintain store policies, quality beverages and food, and safety standards.
• Lead shifts to ensure a welcoming space and exceptional customer service.

Skills

Customer service

Team leadership

Oral communication

Retail knowledge

Job description

Starbucks Coffee Company in Albuquerque, NM is seeking a shift supervisor to lead a team and ensure quality beverages and food while maintaining a welcoming store environment for the community.

You will coach staff, uphold store standards, and provide exceptional customer service during flexible hours, including mornings, evenings, weekends, and holidays. Previous customer-facing experience is required.