Lead Coffeehouse Shift Supervisor | Craft, Coach, Connect

Starbucks Corp.; Branson (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Sick time

Tuition assistance

401(k) match

Stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store and foster a welcoming environment for the community. You will oversee beverage and food preparation, coach junior staff, and ensure adherence to store policies and safety standards.

You will manage customer requests with professionalism, coordinate tasks among team members, and contribute to a smooth, high-quality guest experience across shifts.

Qualifications

• Direct daily work of team members and delegate tasks when needed.
• Learn new tasks and procedures quickly to maintain service quality.
• Clear verbal and written communication with customers, peers and managers.
• Knowledge of the retail environment and store safety policies.
• Strong interpersonal skills to connect with customers and teammates.
• Ability to work well in a team and support colleagues.
• Ability to build positive relationships with customers and partners.

Responsibilities

• Prepare and serve beverages and food to standard recipes, accommodating customer requests.
• Coach and guide teammates in order preparation and service, ensuring consistency.
• Maintain store safety, cash handling and compliance with operating policies.

Skills

Directing others

Learn quickly

Communication skills

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store and foster a welcoming environment for the community. You will oversee beverage and food preparation, coach junior staff, and ensure adherence to store policies and safety standards.

You will manage customer requests with professionalism, coordinate tasks among team members, and contribute to a smooth, high-quality guest experience across shifts.